HVAC
15 miles from downtown of Saint Augustine, FL
Kristian Johnson says: „With the intent of wanting to be proactive with our new home maintenance, I decided to reach out to Lickety Split after seeing some of their trucks in my neighborhood and reading some reviews. I put my information into their website and received a call from their office almost immediately. The woman I spoke with was incredibly friendly and got me scheduled for a tune-up for our AC unit. A few days later, a tech (I’m terrible with names but I believe his name was Terry) came out for our service. Terry (again, I believe that was his name) was awesome - he answered all my questions, told me what he was doing and why, almost step-by-step. He showed me how our unit was severely undercharged (it’s less than two years old but there was a reason why I didn’t call the company that installed it in the first place) as well as where one of our ducts was leaking air in the attic. Great experience from scheduling to service - 5 stars! I will say that the constant calls and text messages, after the service, requesting 5-star reviews and stating that I would receive a gift card for a 5-star review was a bit tacky - 1 star.
If you’re looking for service on your AC, I recommend Lickety Split! Just be warned that you’ll be blasted with texts and emails wanting a 5-star review.
Note to the company - please give the gift card you said you’d give me to the tech that came out for us. My review is honest and uncompensated, for the person I originally spoke with for scheduling and the service...“ Show more