Plumbing, HVAC
4 miles from downtown of Panama City, FL
Micah Hubeli says: „HAND DOWN A FIVE STAR EXPERIENCE! This is my second time using Peaden for my house projects. The first was five years ago with an A/C and today with a new water heater. Long story short, I came home after after a ten hour shift and water was coming out of my garage..I already knew it was my water heater. It was midnight and water was EVERYWHERE…I mean EVERYWHERE. The tank busted with a pin sized hole from the pressure and water was spraying and by this time saturated my ceiling, walls, and of course my floor was covered in water. I was in panic mode and called every emergency plumber number. THANK GOD FOR ROBBIE COTTRELL!!! He WAS A GODSEND!!!!!!!!! I cannot believe the customer service he provided for me! I’m a single woman and I honestly didn’t know what the hell to do. He was coaching me over the phone, but I believe he heard my panic. After our conversation and crisis NOT AVERTED, he called back 30 minutes later and asked if he could come now. Of course I obliged. By this time it was 2am. He was at my house within ten minutes. He turned off the water to my water heater (it was rusted and I couldn’t get it to turn off) and he talked me through everything and gave me options. I purchased a new water heater along with the Peaden membership. By 10am I had a new water heater. The gentlemen that came by to do the install were also amazing and of great help. If I could give Robbie a 20 star, I would! He was a truly wanted to help! He was nice, caring, understandable, and helpful.
My ceiling caved right after Robbie left, unfortunately...“ Show more