Plumbing
18 miles from downtown of Key Biscayne, FL
Wayne G says: „We started seeing a huge increase in our quarterly water bill and knew something was wrong. We have a 34-year-old home with original plumbing and expected the worst but prayed for the best. I searched Google and found this top-rated plumbing company and decided to contact them.
I was able to secure an appointment the SAME day which was nice. Our primary contact was Luis Ortiz. He was amazing. Great demeanor, communicative, professional and informative. His team came out and performed a diagnostic test using listening devices & monitors to try to locate a leak somewhere in the house. They were very methodical, and it was determined the leak was underneath the slab of our house. It was verified when they removed my water heater, chipped down into the concrete and inspected the copper supply lines running under the slab. As you can see in the photo, there is water gushing back up through the slab this source point.
This is a homeowner’s worst nightmare, but TRP provided a thorough plan which put us at ease. That was to locate & identify all cold-water supply points behind our walls, cut & cap those old lines then and then run new supply lines up above the attic crawl space down the walls to these supply points. Since they were already cutting water lines, we opted to add a new modern water heater which they added in the job quote, and it was reasonable considering the labor & materials required. The overall process did involve cutting multiple drywall openings in our walls at several locations, but they were able to tap into six (6) supply points that included 3 bathrooms, the kitchen area and the laundry room.
Granted there were some inconveniences along the way and this job took multiple days, but they resolved them and completed the job effectively. This type of work is not something to look forward to, but they got it done properly and even offered to complete a hydro-jet cleaning service of the main drains to our septic tank at no charge. Their workers, including Javier who was the main plumber making repairs, were thorough, efficient and cleaned up after their work.
Our home now has all new cold-water lines throughout and something we won’t have to worry about “maintenance wise” in the future. Thank you TRP...“ Show more