HVAC
16 miles from downtown of Holder, FL
Jo Jenkins says: „Excellent, quick service!
I phoned late Monday morning to ask for service on my A/C unit which started acting up over the weekend. This was my first experience with this company, but I'd had a recommendation from a friend, and they're nearby.
A tech was finishing a job in my community and could come to my home in two hours. He showed up right on time and quickly determined the problem was that the blower motor was non-functional and needed to be replaced.
While on the phone with the office, I was offered a service contract that includes two tune-ups a year and ten percent off needed repairs. The cost of that contract is about the same as two tune-ups, so of course I took advantage of that!
So, when the tech gave me an estimate of what the repair would cost, it was immediately discounted because I'd signed that service contract, plus, he deducted another ten percent for a seniors discount. He said they would order the part that afternoon and was hopeful it would be available on Tuesday.
I got a text after hours on Tuesday telling me they got the part late afternoon and asked if a tech could install it and do the tune-up Wednesday morning, arriving at 8:30.
But, of course!
The tech arrived when scheduled, a different gentleman than on Monday. He got the blower motor replaced indoors and then went up on the roof of my condo building to do the tune-up on the condenser portion of the unit. He finished just as a thunderstorm was rolling in.
Everyone I talked with at this company was very polite, nice to talk with, and seemed very knowledgeable about their work. No one tried to sell me anything I don't need. And the final cost exactly matched the estimate.
I have already recommended Florida Coast Cooling to two people and will tell others, too. It's always good to know about a reliable service company...“ Show more