Plumbing
20 miles from downtown of Cape Canaveral, FL
Joanna Wells says: „My experience with 1-Tom-Plumber has been truly exceptional! We had a bit of a project that started with an emergency call on a holiday. I had the pleasure of working with Sean that day, I was all out of sorts as I know nothing about plumbing. Sean put my worries aside. He was professional, friendly and efficient in fixing our emergency. We then had Sean come back a few days later to give us a quote for a re-plumbing project and we got scheduled within 2 days! I then had the pleasure of working with Sean again, along with Brennan and Anthony that day. They were all so professional and kept me in the loop the entire time, which I certainly appreciated. Anthony assisted Sean and Brennan from inside our residence, while they were underneath doing the re-plumbing. Anthony was courteous and respectful within our home, and answered any questions I had while they were working.
We then had another plumbing issue that was unrelated to the re-plumbing work, and Harold came out on a Friday. Harold was so meticulous and detailed in diagnosing what our plumbing problem could be caused by. He was able to provide us with a temporary solution until our next appointment to resolve the issue. Again, Harold was so professional, knowledgeable and friendly. It showed that he wanted to make sure we were squared away for the weekend before he left our residence.
Now for the next project: Ed came out with a welcoming handshake and friendly smile. He explained the work that they were going to do in detail and kept me informed throughout the process. Anthony was along for this project as well, so it was nice to see a familiar face.
I'm never one to write reviews. I’ve also called the office to relay my gratitude and appreciation for the technicians that have helped us out. The office staff is wonderful, Michelle and Jessica provided great customer service! Two thumbs up and 5 stars! I highly recommend this company...“ Show more