We are all bombarded with requests to submit a review from everyone now! Whatever happened to the time when people would just do their job they are being paid to do and not constantly being asked to submit a review for the simplest act? So, when I submit a review it is because a company and their people went above and beyond.
We needed to replace our patio roof with the same type of insulated cooling panels we had so it limited our search for a company that not only supplies those specific panels, but has a good reputation and has been in operation for some time. We have our patio that we connected to the pool screen so it was a tricky install. Luckily we found that in AF Aluminum. We met with Louie, their senior specialist, and he patiently went through all the details and the timeline involved and answering all our questions. We had a couple of questions come up through the installation and he was always very prompt in returning our calls. Even after our installation was completed, we had a warranty question and he returned our call quickly. We also met with Christy who assisted us in the billing as well as coming over to assist in our initial walkthru with the installation crew and also attended when the roof was completed. The installation crew are experienced, conscientious, prompt and did the installation very quickly. You just know that they have worked together for a while as they made everything look so very easy. They cleaned up the patio after each day they were there. Just as they finished, one of our Florida rain and thunder storms came through so they had to wait another hour until it stopped so they can safely leave (Christy got caught in that thunderstorm too). The rain was proof that no leaks were detected :) Even after a very long day out in our 98 degree heat, not a grumble was heard that they had to wait.
Whenever any type of work that is done on your house, it’s a coin toss-up that the project even gets completed adequately. Not so with AF Aluminum. It was a delight to work with the Louie, Christy and the installers and we are extremely pleased with the finished roof. Their positive can-do attitudes, professionalism and especially their diligence in doing right for the customer made our day and as a result, the patio came out perfectly stunning. Kudos to the install team for all their assistance and hard work. We would absolutely recommend AF Aluminum. Richard & Deborah Alvarado...