Chris Popp says: „Great service! Friendly, professional, and responsive.
Wednesday morning (7:45 am) started with a broken pipe just below the spigot on my well. I called Lee County Services Inc right away and their emergency line responded much faster than I expected. I had turned off the pump meaning no water to the house. Their team was at my front door by 9am. They worked quickly and had the spigot that had broken off replaced.
While I initially had sticker shock ($350 for approx. 15-20 min of actual work) I really do appreciate their fast response. The fact that my call was treated with urgency and they offered a 1 year warranty ($50 which is part of the cost above) helped me to swallow the cost a bit.
While I am very appreciative of their responsiveness I do want to share some concerns.
It bothers me that there is no pricing information for their services anywhere, I would feel better being able to see at least basic information on their labor rate per person. After the bill came in it seems they charge $200 per person per hour. Not sure if that is their standard rate or "emergency" rate.
They replaced a spigot that they installed only 6 months ago and it just randomly broke off. They did not stand by their prior work and said I needed to repurchase the piece and pay for the work to be done again, not sure I want to pay them every 6 months to replace parts that should be lasting for years if not decades. At least this time they offered a 1 year warranty even if I had to pay for it...“ Show more
Vicki B says: „I was replacing my flooring in my bathroom and upon reinstalling my toilet the old plastic shutoff valve broke, leaving me with no water to the toilet and a dripping shutoff valve.
I’ve used Current Flow before and again they were able to come promptly the next day to assess my situation. Jada was professional and did a quick job replacing the valve for me. She did a great job and I would recommend her.
I have Current Flow in my contact list as my go to plumber...“ Show more
Brandon Malloy says: „I can’t say enough wonderful things about this company. They came out to look at my kitchen faucet that was dripping. They told me about the build up around the faucet end. I always wondered why that was happening. They tested my water and showed me the extremely high level of chlorine and hardness of my water. We all know the water in Florida is not the greatest. I asked how we can fix that and they presented me with several options that would fit my family and I best. I chose to do a water filter and softener. The price was extremely reasonable and they didn’t pressure me which I really loved. They did the work that day and had me up and running with pure clean water. It’s been a few days now and I can taste the difference and feel the difference after a shower. No more rough itchy skin. I can say goodbye to the heavy cases of bottled water. Thank you Benjamin Franklin!! I will definitely use you for all my plumbing needs...“ Show more
Debora D.A. says: „We were incredibly pleased with Brandon, the Aztec technician that came to install our whole home water filtration system. We felt that Brandon was incredibly knowledgeable and answered any questions or concerns we had. He kept us informed throughout the install process, which was very much appreciated. He also found and repaired a leak in the wall behind our bathroom sink. It's rare to see someone truly take pride in their work these days, so it was refreshing to see how much care and dedication he put into what he did. I would definitely recommend Aztec for plumbing repair and water filtration installation...“ Show more
Shell says: „I cannot say enough about this company. They have gone above and beyond to get my AC working correctly. I recommend them very highly cuz they are very professional they show up when they say they are going to and they also call you a half hour prior to coming to your home. My AC was only down a couple of hours. While my tech Tyler was going to get the part he needed for my AC unit he sent another technician Jeff over to remove the bad parts to save time for when he came back with the new part. This company is very affordable and I do recommend them anytime you're having an issue with your AC. They are my go-to company. Great office people great field people love them love them love them...“ Show more
Cheryl Cunningham says: „We had a house inspection and needed an electrician to come out that day. They sent out Anthony and he did a fantastic job. He gave us a courtesy call 45 minutes before our appointment to inform us he was on his way. He arrived on time, was courteous, professional, and corrected the problem. He provided us with the document we needed to move forward with the sale of our home. Also want to mention the charge was very reasonable.
Couldn’t ask for better customer service starting with Nicole who set up the call and Anthony the electrician who was efficient and knowledgeable in his skills.
We highly recommend PowerHouse Home Service and would definitely use them again...“ Show more
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