kari Gentile says: „BEST experience with our service provided by Tim!! I called in the morning after walking through 3” of water in our basement all “due thanks” to our hot water tank deciding to burst. He came over within the hour, assessed the situation, explained our options, went to pick up a new tank, emptied and removed old and replaced new in record time. We were amazed by his knowledge and ability to do a fantastic job so efficiently. Allowing us to get back to “warm water normal.” We will use Vanguard again. Thank you kindl...“ Show more
Prime Time House says: „We had a significant leak involving our hot water heater. Initially we got a next day appointment. When I called back frustrated I couldn’t find the right shut off, they were able to schedule a same day appointment and then connected me to the manager Keith. He came out quickly, helped me with the shut off, and confirmed the hot water heater needed replacement. He was able to let the guys who were scheduled to come know what they needed, so they arrived knowing what to do. We had a new hot water heater within a couple hours of discovering the leak at an extremely reasonable price! Everyone is very professional, quick, friendly and helped calm a stressful situation. So appreciated...“ Show more
Tianny Garcia says: „Roto-Rooter did an absolute fantastic job! Christian and Ethan worked their hardest to get the job done efficient and fast. Fernando the salesman was very helpful with the process. He explained everything and answered all my questions, will highly recommend them to other friends and family members. Rodney and jermaine were also spectacular. I have never received such incredible customer service. I’ve never felt more appreciated. Honestly one of the best experience I’ve ever had. Job well don...“ Show more
Reza Roodsari says: „Franklin and Adrian from this company were very professional and skilled to fix our leaking pipe very quickly. It was a relief that they could come quickly for rescue.
However, I have to mention that the technician from this company that came earlier, Steve, did not recognize the problem and charged us 700$ just for opening and closing the whole system. I wish we had Franklin and Adrian in the first place to avoid 700$ unnecessary charge...“ Show more
Richard Perry says: „The crew that showed up to install my mini splits ductless system were excellent. They stayed all day to assure the job was completed. Never made a mess and cleaned up and removed all material debris. The final result looks beautiful on the exterior of house as does the inside. They answered all questions I had during the install and went over the use of the remote control for the units. It was a lot of work that they completed to my absolute satisfaction! These systems are pricey, but worth every penny IMO. I would recommend this company based on their work ethic and courteous attitude towards the job. Follow up review: when discovering the cooling function wasn't working properly, TMS was quick to send a team out to investigate. Nick and Madison were diligent in determining the cause and were able to rectify the problem. Very impressed with their determination to fix the issue. Also, Madison came back a week later to install the wifi kits that were on backorder and everything worked great with the mobil app. Madison checked each of the 3 units with me before leaving. GREAT JOB ALL AROUND...“ Show more
yi ZHANG says: „Thank you for Steve and his team hard work! We had been ask a couple companies for quotes. Steve is the most knowledge, friendly, person we had been see. He call me to check the day he come to quote. He text me when dumpster and materials are here. On the day, he share with me photos of work though out the day. His team did a great job for our roof. They Manuel explained to our concern. All garden and back yard had been clean. Steve also update me the dumpster pick up time. And keep me updated on warranty. Kim and Sarah are also so friendly on the phone! Thank you so much F.F.Hitchcock and Steve’s team. Our roof will not this pretty without each of you! I will definitely recommend you guys to all of my friends ! Thank you for all the photo! Love our new roof...“ Show more
Victor Toledo says: „My A/C unit had a moldy smell coming out of the vents. After calling 4 different companies and them telling me closest appointments were for July/Aug, I found CTB. They booked me within the week. Ben came in and quickly identified were the moldy smell was coming from (Evaporator/Blower assembly compartments) filled with black mold. He recommended not turning on the AC until it was properly cleaned. Unfortunatly he could not clean it the same day, however he found me an appointment for next day ahead of the heat wave that is coming. Jason came the next day and did a deep cleen on the system assemblies and the smell is gone. Both technicians were great, knew what they were doing, easy to work with and explain all the steps from start to finish. I do have to mention the Company prices are on the higher end, however I did not have to wait a month or 2 during summer to get my AC unit inspected and cleaned...“ Show more
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