Plumbing
12 miles from downtown of Canton Center, CT
Tim Kane says: „My water heater broke and was leaking around 5pm Friday evening. I later called Harp around 9pm to see about an appointment. The individual who answered ultimately stated there was a system glitch and she could not see appointment times for that day or the weekend but stated that I could try to call back on Saturday. No big deal, called back Saturday morning just prior to 10am and was told they could dispatch a tech to my house between 10am and 2pm. By around 11:15am, a Harp dispatcher called to ask if it was ok to send the tech my way….absolutely! By 12 noon, Juan was here and he was an absolute pleasure to deal with. He talked through the options with me and even though he had a slightly larger water tank than my existing 40
Gal one (a 50gal that would still technically work for me) in his truck, he offer to go get the slightly smaller 40gal water heater tank to match exactly what I had per my request. He was soon back with the 40 gal tank and removed the old and installed the new with zero issues. I checked in once in a while, mostly because I was just curious how things were going and how the piping would be fitted, and everything was done absolutely professionally and to perfection. He left things neat and clean…job absolutely well done! Juan is fantastic and I would recommend him to anyone in my same situation! Thanks Juan and Harp for getting my hot water back up and running and for getting it done same day (and on a Saturday)...“ Show more