Best HVAC Contractors in Yountville, CA

Yountville HVAC Contractors

HVAC

18 miles from downtown of Yountville, CA

Leon Kung says: „Follow up edit: *Tony Milano, the manager called me to follow up regarding the whole situation. He explained that he was out of office half of the week and the receptionist was also out for a few days. He wants to make it right so they can do better in the future. He said they would follow up in more timely manner in the future. Also he agreed that the capacitor is part of the warranty item and refunded me the cost of the part. Overall I am very satisfied with the work and appreciate the follow up from Tony so I am changing my rating for them. -------------------- I have a 4+ year Carrier AC unit that didn't cool down the house when i wanted to use it on one of the hot days. I decided to give Milano Mechanical a call because they are one of the authorized repair shops listed on the Carrier Website and they had perfect reviews. I made sure my unit is still under warranty and I double checked on what parts were covered. They were quick to schedule the visit, returned my call in 2 hours. I made sure that I let the receptionist know that my unit was still under warranty. She said they charge $150 for service call and it can be applied toward the repair which sounds very reasonable. She also mentioned that the labor is not covered by warranty which I am fully aware as well. Two technicians showed up at the appointment, they didn't introduce their names (I think one of them is Zach, based on the invoice later). I made sure to mention again that my ac unit is still under warranty. They fixed the AC very quickly in about 20 mins. He told me the capacitor is out so they replaced the capacitor. I asked how much and was told that it would be probably around $150 or so and that they will send the invoice to me later. Then I got the invoice, it was $330 which no breakdowns on the price. I wanted to understand the invoice better so I called their office. I had to leave voicemail twice over two days, I also texted them, and emailed them back. I received 0 response from them. I decided to call them again at the end of the 2nd day, finally the same receptionist actually picked up the phone. She admitted that she has not gotten to any of the voicemail messages. Then i explained about that my unit should still be warranty once again and also wanting to understand the invoice a bit more since it was more than I was expected. She said that she has to call Zach and she will call me back. She then called me back in about an hour and left me a voicemail (while I was working) stated that "capacitor is perishable part that is not covered by warranty and $330 is the cheapest price for the ac service that they do", she also asked me to call back the next day morning if I have more question. According to the Carrier website on "Basic Warranty" that comes with AC, capacitor is a covered parts by the warranty At this point I was just tired dealing with them and I want to just pay the $330 and move on. My wife still wants to talk to them about the invoice as the capacitor is a covered parts according to Carrier. Of course no one answered the next day morning when she called back. She left voicemail, and again no one responded Honestly it is more the principle than the cost of the repair. It is all about been honest about what parts are under warranty and provide a clear breakdown on the invoice. I suspect that they didn't want to deal with the warranty paperwork since it is not a major repair. In addition, other than the initial scheduling, good luck on getting hold of them after the work is completed. They will NOT return your voicemail, email or text...“ Show more

HVAC

19 miles from downtown of Yountville, CA

Lloyd Laub says: „We recently purchased three duct-less mini-splits for heating, and air-conditioning our home from Enviro Heating and Air...“ Show more

HVAC

19 miles from downtown of Yountville, CA

Jeff Scott says: „I recently had the pleasure of working with Ryan from Elevated Comfort, and I was very impressed with his service. Ryan'...“ Show more

HVAC

19 miles from downtown of Yountville, CA

Dana Williams says: „Michael did a phenomenal job on my carpet. It looks like brand new carpet! Trust me that was an impossible feat, my carp...“ Show more

HVAC

20 miles from downtown of Yountville, CA

Erin Havstad says: „Friendly and professional from start to finish, best price out of many bids. Needed an AC and put in an online request ...“ Show more