HVAC
14 miles from downtown of Scotts Valley, CA
Don Roberts says: „If you're skimming reviews, Freon Service is a great residential heating contractor.
Background—Last year (2023), I noticed that my central air conditioning system blew semi-cool air and ran most of the day. Then, the system just shut down. Not aware of Freon Service, I arranged for another AC repair service to see how to get my AC working again.
The capacitor had gone bad in the almost two-decade-old outside condenser unit, and the technician was able to source a hard-to-find replacement. While the tech was replacing the capacitor, I mentioned that the air from our system wasn't that cool. He connected his equipment and indicated the system was down two or three pounds of Freon. While his AC service company no longer carried Freon, he recommended we try to find another AC repair company in San Jose that still carried Freon for repairs. He indicated it would cost $400-500 per pound. Being we were in September, we decided to wait until the summer of 2024 to do something about it.
In late spring 2024, we began having pretty warm days. I found Freon Service on Yelp, liked the numerous positive reviews, and decided to call them to inquire about getting some Freon pumped into our system. They did have it, and they dispatched a tech the same day.
The friendly Freon Service tech found that our Freon situation was much worse than just being down two to three pounds. It didn't have any Freon. If we had arranged for the system to be refilled last year, we likely would have wasted over $1,000.
The Freon Service tech diagnosed that the leak originated at the evaporator coil in the attic. The contractor who initially installed the attic unit didn't get things quite right. The drainage system's level was off, causing water to pool next to the evaporator coil, which caused it to rust over time. That led to the Freon leak.
The friendly Chief Comfort Advisor at Freon Service, Dennis, gave us a fair price. So, I decided to move forward. They even tossed in a cool new Nest thermostat for free.
From the initial contact to diagnosis to repairs to wrapping things up, Freon Service did an excellent job with quality equipment at a fair price. And they were very careful to protect carpets and areas around attic access from getting dirty.
They are now my go-to residential heating and cooling service. I highly recommend Freon Service...“ Show more