Exceptional honesty, professionalism, and integrity!
In preparation for El Niño, I decided to get a roof tune-up and had an independent inspection that identified a few issues. Most roofing companies provided repair estimates based on the emailed inspection report, but Eric, the owner of Roofing Specialists of San Diego, insisted on seeing the roof in person first. He came out on a Saturday, his day off, climbed onto the roof, thoroughly inspected it, and walked around the entire house.
What impressed me most was his honesty and integrity. Instead of trying to sell me repairs or a new roof, he explained that although the shingles are becoming brittle with age, the roof still has approximately eight years of life left. He actually advised against unnecessary repairs at this stage!
Eric also discovered a serious problem caused by an electrician who recently installed a charger for my EV. They had driven large screws through the garage roof, potentially compromising its watertight integrity. Eric offered to prepare a written report with photographs documenting the problem so I could have the electrical company arrange and pay for the necessary repairs.
And here's the remarkable part: Eric did all of this at no charge, offered to prepare the documentation at no charge, and even refused a tip!
He was knowledgeable, thorough, generous with his time, and completely straightforward. It is rare to encounter a contractor who demonstrates this level of professionalism and genuinely puts the customer's interests ahead of making a sale. I cannot recommend Eric and Roofing Specialists of San Diego highly enough!...