HVAC
19 miles from downtown of Oakley, CA
Zer Iyer says: „Our HVAC system stopped pumping cold air on (literally) the hottest day of the year so far - and on a holiday! I called their office expecting to get an answering machine, but a real person answered the line, took all my details, empathized with our situation and promised to send someone out NEXT DAY by 5pm. I was already impressed by that - alone - but then I got a knock at the door at 9am today and was surprised AF to see two gentlemen from Hometown. Jake and Ethan were polite, professional and patient in every regard. They explained what was wrong, what was needed to fix the issue, gave us price comparisons and recommendations for next steps. They took all the time we needed to understand everything, fixed the issue immediately and were lovely to interact with. Great employees who take their jobs seriously, know their stuff and are fabulous representatives of their company. Kudos to Jake and Ethan for their quick response and awesome customer service and kudos to Hometown for employing such good people! Thanks, guys...“ Show more