Roofing
16 miles from downtown of Empire, CA
Sergio L says: „I am pleased to provide Semper Solaris a five-star evaluation for the roofing and solar project completed at my house (Bay Area). The teams from both the roofing and solar exhibited professionalism and expertise throughout the entire process.
The teams arrived on time as scheduled and completed the work efficiently and effectively. They ensured that the work area was cleaned up after completion, leaving my property in pristine condition i.e. no nails on the floor/asphalt/driveway.
Moreover, the communication and transparency regarding the contract details were outstanding. I never felt I was being misled during negotiations. One thing I want to stress to future clients, do your homework, learn the language, the process will be much more fun and less stressful.
I also can’t stress enough that doing a little bit of homework like understanding different brands like Enphase, Franklin, Tesla, and/or SolarEdge to name a few can help in understanding what platform is best for your needs prior to the sales rep coming.
I knew my house needed a roof and I wanted energy independency as well so going solar was a no brainer. Having a single company do both jobs avoids potential finger pointing when issues arise so Semper Solaris was clear choice.
Knowing the materials/components they work with is important to understand the fundamentals of the process i.e. microinverter vs. string vs. power optimizers. I did feel at times the vendor (Dimitri Salido) had to hold my hand and walk me through a lot of my questions. When I would text him or left a voicemail, he got back to me quickly even on weekends.
Other times I would contact corporate and the person I had most contact with was Heidi Canseco. She was super awesome, always had the patience and desire to answer my concerns. Made navigation of these two big ticket items run smooth and can always rely on her diligence to get things done.
I can’t stress enough that if you do decide to go with Semper Solaris for roofing and/or solar to request Heidi. Not to say others were not helpful but she was my point of contact who I would lean on.
I recommend asking for whatever project you decide to go with to request it in an itemized format which includes the break down of each component and government subsides before and after taxes, labor. That way you and your family know exactly how much money is coming out of your pocket. (thank you Dimitri)
Both teams maintained open lines of communication, addressing any questions or concerns promptly and professionally. They were diligent in explaining the project scope, timeline, and any potential issues that arose.
Overall, the roofing and solar projects were executed with the highest level of professionalism, and I am extremely satisfied with the results. I highly recommend both teams for their exceptional work and dedication to customer service.
I also want to say many thanks to Sean Buchanan, Richard Martinez, Dimitri Salido, Nicole Redding, and Heidi Canseco for the great communication.
Thanks,
Sergio and Christina Lacay...“ Show more