0 Project Registered With Directorii
16 miles from downtown of Coronado, CA
Craig Fergusson says: „We hired Roofing Specialists of San Diego to replace a flat roof over our garage that had been damaged by another roofing contractor (Sequoia Roofing). Roofing Specialists was exceptional every step of the way. Our representative (Mark) was extremely responsive and helpful, coordinating and attending site visits, getting a comprehensive quote within 24 hours, getting work scheduled immediately, keeping us informed of status, and ensuring work was performed 100% to expectations. The owner (Eric) was very knowledgeable and conducted a thorough inspection of our roof and identified a detailed scope of work to correct the deficiencies and failures of the other roofing contractor (Sequoia) that led to our roof failure/leakage/damage. The work crew arrived as scheduled in company trucks with logo shirts and were professional, courteous, respectful, and very competent and efficient. Employees spoke English which made it easy for me to communicate with them as work progressed. The crew kept a continuous photo log of every phase of the project, which was sent to us by Mark as work progressed. By the end of the day we had around 100 photos of the project which were organized in a batch format that we can archive for our records (very helpful).
I know this review is focused on Roofing Specialists of San Diego, they did an amazing job and I can’t thank them enough, but I would also like to contrast them with one of their competitors (Sequoia Roofing). We made the mistake of hiring Sequoia for the original roofing project. Sequoia never came to our house to look at our project, rather they used aerial imagery to prepare our quote. This was a big mistake, you need a roofer to get eyes on your project to ensure it is properly scoped. Sequoia sent subcontracted workers to perform the work in personal trucks with no company logo. Nobody on our project spoke English and I was unable to communicate with anyone on site. After trying for months to get on the schedule, they arrived without any notice on a day we had not scheduled and just went to work. Months after the work was completed, we experienced significant water infiltration at the location where Sequoia’s work tied into another portion of our roof. Sequoia was completely non responsive in addressing the issues…they never even came to the house to look at the issue or acknowledge our calls, text messages, or a certified demand letter. We are now having to take them to court.
Hire Roofing Specialists of San Diego, you won’t be disappointed...“ Show more