Bay Bathrooms and Kitchens Inc. Reviews - Campbell, California

About Bay Bathrooms and Kitchens Inc.

We provide design and build services with no sales pressure. For most of our own design build kitchen and bathrooms projects, we are able to provide a Guaranteed Budget Range even before we begin design. This gives you the peace of mind of knowing that the design to be developed will meet your budget goal unless you knowingly choose to exceed it.  Once you have decided to work with us, we tailor our attention to the success of your project. We will work closely with you to ensure your project vision and budget is understood and installed accordingly. Our project managers are in control of every element from beginning to end. We truly care about each and every project and its outcome.

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Services Bay Bathrooms and Kitchens Inc. Provides

Electrical

All kind of Electrical

Handyman

All kind of Handyman

Plumbing

Basement waterproofing, Bathtub installation or replacement, Drain clearing, Faucets 13 more

Remodeling

Bathroom Remodel, Kitchen Remodel

C Hensley

6 years ago

5.0

For several years, we had been wanting to remodel our kitchen, the biggest job left needing done in our home.  After doing a lot of research, I found Tom Todd.  I could not find any negative reviews of Tom's work an we hired Tom Todd, owner of Bay Bathrooms and Kitchens, and couldn't be happier with the result.

The layout of the kitchen worked well for us, but the cabinets were falling apart, the floor tiles were cracked, the counters were 6 inch tiles with filthy grout, and the top mounted sink was a mess.  Tom came over several times to discuss the project and he and Fernando, the very talented cabinetmaker, took measurements several times.  Fernando was very patient with us as we went through several stain samples, looking for just the right color.  Fernando made the image in our minds a reality.
Tom and Fernando, both, had a lot of great suggestions for things we could add or change, and both had great attention to detail, catching and fixing potential issues before they could slow or stop the project.

All of Tom's subcontractors have worked with him for years, and he sets high expectations for the quality of work performed.  At the end of each stage, Felipe, the site manager, checked the work performed and then Tom came and checked the work, again.  Anything not up to his or our expectations was redone until it was right (this seldom needed to happen).  Tom was onsite for all big stages of the project such as electrical work, tile and cabinet and counter top installs.  Tom went the extra mile to find us the exact quartz we wanted, making a lot of calls until he found the perfect slabs.

The work area was enclosed in a plastic "bubble", which helped to keep the dust down, and the site was left cleaned, every day.  Tom communicated with us on a daily basis so we knew who was showing up when, and what was expected to be accomplished each work day.  He stayed on top of all of the subs and made sure they were professional in work and behavior.

We had added an addition to our home and had many poor experiences with contractors.  I can honestly say that, if we ever want to do work to this or a future home, again, Tom will be the first person we call.

I have attached some before and after pictures of the project.  As I have said, the layout is the same, but the quality is undeniably top notch...

Kimberly LeCour

a year ago

5.0

What started out as a cleaning of our shower door wheels and tracks turned into an entire bathroom remodel. My husband accidentally broke our shower door when cleaning it and when removing the old track I broke the tile that it was attached to and found wood rot under our tile. Hence the beginning of our bathroom remodel.
Tom was courteous, prompt and thorough when talking to me on the phone. When meeting with Tom to go over the scope of the remodel he took his time going through the contract and addressed any questions I had. It did take some time to actually get the project started as we needed to wait for the permit from the city which Tom handled entirely.
Day 1 Tom introduced his crew and gave me a run down of what to expect in the coming days. Felipe was the lead on my project and the rest of the crew, Tony, Anthony and Alan were important pieces to a fine tuned machine. Throughout the entire process Felipe, Alan, and Tony were always on time, always came to me with questions, always were kind, respectful, and friendly.
Things were a bit loud and chaotic at times but that is part of the process so it was expected. Even when there were a few unexpected bumps along the way Tom handled them in stride. I always told him that nothing seemed to get him ruffled. He remained calm and professional at all times.
Even though a bathroom remodel was not expected my husband and I are thrilled with the outcome of our bathroom and would hire them again for future projects.
A picture of our bathroom before and a couple of the after...

jack b

5 years ago

5.0

Bay Bathrooms and Kitchen did a superb job on my new shower in the bathroom.  I couldn't ask for a better contractor to update the shower due to a stroke my wife had.
Tom's crew put up a dust barrier between the bathroom and the front door to keep the rest of the house clean.  He, Jorge and Chris answered all my questions and explain what they were doing when I asked.
Tom also made a suggestion about adding grab bars that are also towels racks for my wife to use when she came home.
Tom cares about his work and your job.  He followed up on little details for me.  My wife is delighted with the new bathroom.
I recommend Bay Bathrooms and Kitchens if you want the job done right and are looking for someone you can trust with your work.
Tom will be the person I call for my next bathroom project...

kathy S

6 years ago

5.0

Tom was easy to work with and very professional.  He always showed up when he said he would, as did his team.  His work standards are impeccable.  He made sure everything was done right.  I would highly recommend Bay Bathrooms and Kitchens...

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Campbell

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