Flooring
9 miles from downtown of Bonita, CA
Dan Bacon says: „We had about 850sq ft of flooring done in our house. What made Star Flooring stand out was the responsive and considerate service from Jim, who managed our project. We contacted them looking for a company to handle the installation, as we had material selected from a third party. Jim offered to show us Star Flooring material as well (which the product was very nice, but we ended up sticking with what we'd already selected). I expected a sales pitch to pressure us to go with their product, but never got that from Jim. He was honest and transparent and gave me clear options in writing.
Our older home had mastic that had tested positive for asbestos, so it was a priority that we cover it well. Jim made sure the install team didn't disrupt the asbestos with grinding, and covered all the mastic with a skim coat of cement so we won't have to worry about it should we re-floor in the future.
The install process stuck to the timeline Jim promised. In fact, Jim and the installers were beyond flexible, as we had to work around a number of other subcontractors on our job and delayed material. The installers did great work on the flooring. There were minor issues with some drywall damage, but they took care of it to our satisfaction and never pushed back when we approached them about it.
Prices with Star were very fair, and the service was excellent! Request Jim if you give them a call...“ Show more