HVAC
3 miles from downtown of Albany, CA
Roxy Schaefer says: „We've had a leaking kitchen faucet since January. Today I had it with the leak! I had been seeing these ads for Albert Nahman that resonated with me, a feeling of care and well being, not to mention my friends who rave about ANP, so...I made the call.
The intact technician, Monica, was wonderful...pleasant to speak with, worked with me to get someone to come out today for an inspection.
Not even 15 minutes after my call with Monica, I received a call that someone had a last minute cancellation, and could Carlos come by in 15 minutes. When does that happen?!
Carlos was wonderful, he allowed me to talk him through what we have been experiencing with the leak for almost a year now, I explained how we've been working around it, we assessed the area of the leak, talked through different scenarios of where the leak may actually be, and he wrote up an initial quote, which was right what I had in mind for a budget for the work.
We are scheduled in two days to have the work performed, should take a day, and I am very hopeful and confident that they will be able to fix the leak to all our satisfaction, without a change order, and within the specified period of time discussed.
Wonderful staff, wonderful customer service, very professional, quick service, reasonable pricing, just all around a very pleasant and comfortable initial experience.
Let's see how the job goes...“ Show more