Super happy with Paragon! I was given the runaround by another company for weeks, and was without AC on the first floor of my home that entire time. There was a delay with the other company needing to come look at the serial number to order the part. It was such a relief when I contacted Paragon and they offered to send someone out same-day. Keola was my tech and he was on time, super friendly, very familiar with the issue, and already had the part with him. Within 30 minutes my AC was blowing ice cold air, and I am beyond grateful for Paragon. I ended up signing up for their Pro Plan, where they call every 6 months to schedule inspection and maintenance of my HVAC, which I would likely not do on my own, and is beyond worth the price to have their 24/7 support. I feel like this review sounds like a paid ad but this is legit how I feel about my experience with them 😂 So grateful!...