HVAC
13 miles from downtown of Golden Valley, AZ
Jason Millin says: „I recently had an experience with Ambient Edge Heating and Cooling that truly exceeded my expectations. When my air conditioner unexpectedly broke down, I was worried about how long I’d be without cool air during a hot spell. Fortunately, I reached out to Ambient Edge and was immediately reassured by the professionalism and kindness of Brandi in the office. From the very first phone call, she was empathetic, understanding, and worked hard to schedule me as quickly as possible, despite their busy schedule. Her attention to detail and commitment to customer service was evident and much appreciated.
Then came Brian, the technician, who was nothing short of amazing. He arrived right on time and immediately set to work diagnosing the problem. What impressed me most was his thoroughness and expertise. He didn’t just fix the immediate issue; he took the time to explain what went wrong, what he was doing to fix it, and how to prevent it from happening in the future. Brian’s professionalism, combined with his friendly and approachable demeanor, made a stressful situation much more manageable.
Brian's work was efficient and meticulous—within a short time, my air conditioner was up and running again, cooling my home just as it should. He even took extra steps to ensure everything was running smoothly before he left, leaving me with the peace of mind that the job was done right.
This experience with Ambient Edge, especially with Brandi and Brian, was one of the best customer service experiences I've ever had. They both went above and beyond to make sure I was taken care of, and I am incredibly grateful. If you’re looking for a heating and cooling company that truly cares about their customers and delivers top-notch service, I highly recommend Ambient Edge. Thanks to Brandi and Brian, my home is cool, comfortable, and I know I’m in good hands for any future needs...“ Show more