I’ve been in sales for over 20 years, so I know exactly what great customer service looks like—and my experience with Ridgecap set the bar.
It all started with Eric Cox. Our family was dealing with a frustrating situation with our insurance company, and our roof ended up looking like a patchwork job. The whole process dragged on for nearly two years. During that time, we had countless roofing companies stop by, but Eric was different—he consistently followed up, checked in, and stayed engaged without being pushy.
When everything was finally ready, there was no question who I was calling. Eric stepped in, handled everything with professionalism, and gave us complete confidence in the process. More importantly, he helped restore that sense of safety and comfort in our home.
If you need a roof, don’t waste your time shopping around—call Ridgecap and ask for Eric...