HVAC
3 miles from downtown of Tuscaloosa, AL
Melody Knight says: „Our experience with Bradberry was wonderful! I called on Thursday right at 5 about having our unit serviced, and they called me back at 8am on Friday morning to schedule with me. The woman on the phone let me know exactly what cost to expect. The technician was scheduled to come between 2-4, and he showed up right at 2. They even sent me a text when he was on his way, which I really appreciated. He was friendly, quick, and let us know 2 of his recommendations for the unit. He also let us know they were completely optional and didn’t push them on us. Even in what I imagine is their busiest season, I am impressed by their promptness!
This experience has been in complete contrast to another company we tried to hire. We had originally contacted Jolly on Thursday morning, and they told us they’d be out between 1-4 that day. They didn’t give us an estimate for the cost, just let us know it would be at least $99 for having a technician visit the house. No one ever showed up, and they called us at 7 that night to say they weren’t making it. Not a single follow up call afterwards to reschedule. Now we know to call Bradberry first every time...“ Show more