Cory Fisher says: „Our roof was a 10 year old shingle roof that was looking rough even though it wasn’t that old. After a pretty good storm, we reached out to Ideal Home Solutions for a free inspection. After a thorough inspection, their representative said he thought our roof had quite a bit of damage, and advised us to put a claim in. The same representative came to the house when the insurance inspector came, and walked them through everything they saw. It was great to have someone advocating on our behalf. Sure enough, the insurance company approved a roof replacement. We opted to upgrade to a standing seam metal roof, so that we hopefully don’t end up in the same situation 10 years from now. They did a phenomenal job, and the roof looks amazing. The owner Eric kept in close contact with us to make sure that we were happy throughout the process and with the final product. I really can’t say enough about the crew and how impressive it was to watch them work. Would highly recommend...“ Show more
Kristopher Myers says: „I want to thank Brad and Andrew for all their help with my new roof in the aftermath of Hurricane Sally. I was a little skeptical going into the insurance process since this was my first time dealing with home owners insurance on this level. Andrew answered all of my questions and kept me up to date through the entire insurance ordeal. Never once did I feel like he was trying to sell me a roof. I always felt like he cared about my problem. Once my claim was approved and deposited, I contacted Andrew and they showed up to replace my roof within the week and had it installed about 2 days later.
Brad was great too. He was onsite for the entire process, from tear down to punch list. If I had questions about why or when something was happening , he took the time to explain it in layman's terms. If he didn't know the answer, he found out and got back to me right away. He was always genuine and understanding. When Brad wasn't answering questions, he was pushing the magnet around the yard and driveway picking up nails. Even the installers were friendly and took time to answer specific questions that I had. A couple days after completion, Brad called to check on things and brought the magnet by one more time to run through the yard.
All in all, it was a great experience. Our roof is beautiful and fortified (we got our certificate about 2 weeks ago) and sure to stand up to the next big storm. I'm not saying I want to go through the process again anytime soon, but if I do, I am calling Super Roofers...“ Show more
Andrew Baldwin
Owner
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