HVAC
5 miles from downtown of Normal, AL
Tangela Harris says: „10/10 recommend! My husband and I recently had a fantastic experience with Air Outlook, Incorporated after our AC unit was out for over a week. 🥵 Initially, our warranty company had scheduled another service, but they wouldn't be able to come until Sunday. Thankfully, a friend recommended Air Outlook, Incorporated, and reached out to them. 🙌
This was after working hours! We received a call from one of the owners.
Jefferey, personally came out to perform a diagnostic test. We were impressed by his excellent customer service and the reassurance he provided, promising that our AC would be fixed once the part has been ordered. 👍 They received the warranty company approval for their service, everything went smoothly. The parts were ordered promptly, and Joniel, the technician, arrived on time. ⏰
Kayla was also incredibly helpful in scheduling our appointment. Her patience and understanding of our situation were amazing. 💖 Joniel was professional and knowledgeable, addressing our concerns and educating us about maintaining our AC unit. We can confidently say that Air Outlook, Incorporated has earned customers for life. 🏆 Huge thanks to Jefferey, Joniel, Kayla, and the entire team! 🙏 #CustomerService #AirOutlook #ACRepair #HomeComfor...“ Show more