Plumbing
9 miles from downtown of Kimberly, AL
Jake Skellett says: „Our septic alarm started sounding on Friday morning. I filled out a contact form for Elite later that same night, and by early Saturday I got a return call from Anthony. I told him what was going on and he quickly diagnosed the problem as a bad pump. Initially he mentioned that they had a few jobs going and it may be Wednesday before he could get to me. However, he was genuinely concerned that we may start to get water backing up into our house and he said, "You know, I don't think it can wait - I'll come out tomorrow afternoon and we'll see what's going on."
So on a SUNDAY afternoon, Anthony and Chris show up and start sorting out the issue. Turns out our pump was totally shot after 11 years, and Anthony assured me they'd get the replacement in before they called it a day. Thank goodness for Anthony's relationship with the folks at Central Supply in Odenville - they helped him, on a weekend, get the parts needed to do the repair.
Anthony and Chris got back to the house around 6pm and worked tirelessly until 10pm - under the lights - to get us back in business. The guys were so friendly and personable - I honestly felt like I'd called a few of my buddies over to do the job.
It's not easy to find honest, friendly, hard-working folks that will promptly return a phone call and go out of their way on a weekend to take care of a major issue at your house - when you do, you should tell everyone about them. If you're having ANY issues related to your septic system or drainage needs - quit looking around, quit trying to find another number to call, because you won't find better reviews - or better people - than Anthony and Chris with Elite Drain Cleaning & Septic...“ Show more