HVAC
9 miles from downtown of Gardendale, AL
Rider Cattell says: „As new homeowners, our top priority was to find a trustworthy company that truly had our best interests at heart, and one that wasn't going to push unnecessary repairs on us. After a disappointing experience with another company, we decided get a second opinion, and gave Ethridge a chance.
The lady on the phone was very pleasant and arranged for a technician to inspect our system that same night.
Our technician, Alex, stood out to us. He was incredibly knowledgeable and took the time to explain each step of the process, even inviting us to observe. Despite working the late night to ensure our AC was working, He took the time to talk with us, and we actually enjoyed the time he was there. We’ve never had a more pleasant experience with someone working in our home.
Alex's genuine demeanor and transparency was a refreshing change from past experiences. It was clear that he genuinely cared about our needs and wasn't looking to push unnecessary services. This was in stark contrast to the previous company that wanted us to replace something that didn't need replacing. As a result, we saved around two thousand dollars by choosing Ethridge.
Feeling confident in our decision, we have already started recommending Ethridge to others. If you're seeking an honest AC company that puts your best interests first, especially for new homeowners, Ethridge is the way to go, and request Alex for exceptional service...“ Show more