Renda the Roofer

The contractor, Renda, acted improperly by beginning roof work before insurance approval, combining claims, and billing for uncompleted work (skylights, gutters, interior items). This constitutes a significant breach of professional conduct and possibly insurance fraud. While Renda completed the roof, they gambled and lost, creating this dispute. Erica, the homeowner, also bears some responsibility for allowing work to commence without full insurance approval and possibly for signing completion documents despite incomplete work. However, the contractor's actions are overwhelmingly the primary cause of the problem. Many reviewers suggest that Erica should only pay for the completed roof work, and that a fair settlement would be for Erica to pay the $4000 she offered, while Renda refunds the money for the uncompleted items. A neutral inspection of the completed roof work could help determine if further payment is warranted. Overall, the contractor's unprofessional behavior and handling of the situation are heavily criticized. The consensus is that Erica should not pay for the uncompleted work and that Renda should absorb the loss resulting from their own poor judgment.