The Homeowner's Guide To Types Of Roofing Warranties And Guarantees

Roofing

The Homeowner's Guide to Types of Roofing Warranties and Guarantees

By Angelina Zhuravleva  •  June 19, 2023  •  5 min
The Homeowner's Guide to Types of Roofing Warranties and Guarantees

Choosing a roofing contractor is one of your most important decisions as a homeowner. Along with skill and experience, you want to ensure they offer solid warranties and guarantees to back up their work. But what exactly do these terms mean, and how can you make the most of the coverage? 

At Directorii, we understand the importance of making an informed decision when selecting a roofing contractor. That's why we start by providing homeowners with the best top 1% of roofers near them and letting them do the re st. But before you make your selection, let's dive into what you need to know about warranties and guarantees for roofs—including why they matter and how long they can last. 

Types of Roofing Guarantees: Manufacturer vs. Contractor 

There are two main types of roofing warranties: manufacturer and contractor warranties. 

Manufacturer warranties are extended by the manufacturer of the roofing material used, such as shingle, tile, or membrane. These warranties typically cover defects in the materials that a contractor would not cover, such as premature aging or cracking of the materials. 

On the other hand, contractor warranties are provided by your roofing contractor and often cover workmanship issues. These warranties might include leaks or other repairs due to improper installation or poor craftsmanship. Contractor warranties may also provide coverage for any damage caused by weather events. However, some roofing jobs may not qualify depending on the type of roof and climate they are installed in. 

It's essential to understand what type of warranty coverage you are getting when selecting a roofing contractor to have adequate protection if something goes wrong with your new roof. 

Manufacturer Warranties: How Long Do They Last? 

When researching roofing guarantees, getting overwhelmed with all the terminology and details can be easy.  

Manufacturer warranties are one type of warranty you get when installing a new roof. These typically cover defects in materials for a specified period, usually between 10-50 years. The coverage period depends on the material and manufacturer, so make sure to ask your contractor about their specific products and company policy on manufacturer warranties. 

In addition to material defects, some manufacturer warranties may cover damage caused by extreme weather or other extreme circumstances such as fires or high winds. Be sure to check with your roofing contractor to get all the details on what's covered by their product warranties—that way, you can rest assured that you have adequate protection for your home in case anything goes wrong. 

Contractor Workmanship Warranties: What Is Covered? 

The third type of roofing warranty you should know is the contractor workmanship warranty. This type of warranty covers any errors or mistakes made during installation. 

Typically, these warranties last anywhere between one and five years, but some contractors may offer 10-year workmanship warranties. It's essential to check the details of your specific warranty, as some may only cover certain components and materials used in the roofing project. 

So, what exactly is covered by a contractor's workmanship warranty? Here are some examples:  

  • Leak repairs due to faulty installation 
  • Replacements or repairs needed for underlayment, flashing, or siding due to installation errors 
  • Damages to shingle material caused by improper installation 
  • HVAC equipment damaged due to roof replacement 
  • Damage caused by poor ventilation design and/or incorrect installation 

It's important to remember that in most cases, damages caused by weather events or natural disasters are not covered by a contractor's workmanship warranty. However, these types of incidents are typically included in a manufacturer's product warranty. 

Limitations of Roofing Warranties and Guarantees  

Regarding roofing warranties and guarantees, there are certain limitations to remember.  

Some warranties will partly cover the cost of materials but not labor.  

Plus, it's important to remember that warranties often don't include wear and tear from weather or years of extreme temperature changes. 

Other warranty limitations you should be aware of include the following:  

  1. Some manufacturers may not offer coverage if a certified contractor does not install your roof 
  2. Warranty lengths may vary based on the type of material used 
  3. Some warranties may require regular maintenance checks to remain valid 
  4. Coverage could be void if major repairs are done without consulting the manufacturer first 
  5. Warranty or guarantee reimbursements may take weeks or even months to process 

The exact terms and conditions of a roofing warranty or guarantee will depend on the manufacturer or contractor you choose—so make sure you read all the fine print before signing anything! 

How to File a Roofing Warranty or Guarantee Claim 

Have you ever had to file a claim because of a roofing warranty or guarantee? Before you do, here are some tips for filing a successful roofing warranty or guarantee claim. 

1. Know what is covered in your roofing warranty or guarantee. 

Before filing any claim, ensure that the concern with your roof is covered so you can determine whether filing a claim is worth the time and effort. This can save you time in the long run. 

2. Get a professional evaluation 

Having a professional evaluate your roof can give you insight into potential problems that may take time to notice, like minor damage that could become an expensive repair if not taken care of soon. You can even request an inspection to verify that your roof has been installed correctly and meets relevant standards before any warranty period expires. 

3. Have all necessary documents ready 

Ensure that any relevant documents are handy when filing a claim, such as purchase receipts, warranties, and contracts to help prove that the product was purchased from an authorized dealer or installer. Take pictures of any issues with your installation or product as part of the claims process. 

Filing a claim for your roofing warranty and guarantee doesn't have to be hard with these few simple tips! 

Pros and Cons of the Roofing Warranty 

A roofing contractor with a safety helmet observes workers installing a new roof

Here are some advantages and disadvantages of roofing warranties to give you a clearer idea of what to consider when hiring a contractor, selecting the appropriate materials, and finding the right brand for your roofing requirements. 

Pros  

  • Roofing warranties provide long-term protection and coverage for repairs or defects in shingle material and labor in case of an issue with your roof. 
  • Depending on the contractor, they may also include coverage for accidental damage caused by a third party (e.g., a tree falling on your roof) and assistance filing insurance claims. 
  • The length of coverage will depend on the type of warranty and contractor. Still, most materials warranties range from 20 years to lifetime coverage. 

Cons  

  • While warranties may cover materials and labor for specific repairs and replacements, they typically don't cover maintenance costs or regular wear and tear, such as hail damage or damage from natural disasters. 
  • Some contractors require that you use their own approved products for them to honor their warranty — make sure to read the fine print to understand what's included before signing any paperwork. 

Directorii: The Most Reliable Roofers Near You 

To summarize, warranties and guarantees for roofing jobs can be complex and often vary by contractor and roofing material brand. Always make sure you understand the warranty and guarantee that you are getting. Don't be afraid to ask questions and read reviews from past customers to get an idea of how reliable the contractor is. Remember that the most important part of roof replacement is finding a reliable roofing contractor. Directorii is here to help you with that by connecting you with a top 1% roofer near you. Begin exploring our website today, and let us assist you in finding the perfect roofer for your roofing project.

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LISA BROWN

"A contractor damaged my roof. Directorii paid $8K to replace it". Lisa did everything right when she needed to replace her roof after a windstorm. She searched for vetted contractors on Directorii and other review sites. She met with three different companies to get estimates. The contractor she picked checked all the boxes: they used quality materials, showed expertise in their presentation, were willing to work with her insurance adjuster, and– they were covered under Directorii’s $20,000 guarantee.
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