HVAC
13 miles from downtown of Wayne, WV
Katarina Betterton says: „We are over the moon with our service; Tanner was incredible and Forge is now the only HVAC place I will use!
We had a clogged condensation pipe for our double AC unit and we’re dealing with pools of water in the ceiling at night. Within 20 minutes of submitting my online form at like 11pm, Tanner got back to me and let me know their secretary would call to get me scheduled the next day.
Sure enough, just at open of business, I got a call for them to come out that day!! When he arrived, Tanner was prompt and super respectful of our home. He found the issue and fixed it immediately, and took several other measures to ensure the problem was completely fixed. He took care in explaining what was wrong and how he fixed it, and some solutions for the future. The price for the fix was very affordable and on the lower end of what I had expected! He wasn’t salesman-y or pushy at all for upsell opportunities when I asked for a general quote on more work.
Kind, genuine, and absolutely wonderful. We feel so well taken care of, and like I said earlier, we know the ONLY person we will call the next time we need HVAC...“ Show more