Working with Look Family Exteriors was really nice. The whole process was really simple. They sent out someone to look at our roof, assess the need, and quote us the cost for the roof. ZERO pressure involved. The quote was incredibly reasonable. They sent us the quote and contract via email to look over. Their contract touches on every installation point I could think of from ridge vents, to your pets. It discusses the process, and sets expectations really well. When we were deciding on colors they sent us a ton of pictures of installations they'd done so we could see the real colors on a real roof. All of the communication was timely and super nice. They gave us a rough date of installation and called when they said they would to schedule the installation. They did exactly what they said they would. Their team came out and installed the roof in a day, were very careful to tarp all around to catch debris, and also to run a magnet over the ground everywhere, to pick up any nails or metal. They even picked up some marbles that were in the driveway. Zero complaints. The roof looks good, and the gutters work great...