Roofing, Flooring
13 miles from downtown of Marathon, WI
Derin Tin says: „I can't recommend Top Ranked enough. I had a leak appear on a Saturday and a project manager came out the same day to do a thorough inspection of my roof and go over everything he found with photos. He then explained the company's process, materials, warranty and philosophy. Because I had an active leak I was considered high priority and not only did they patch the leak the next day in case of more rain, but I had an entire new roof two days after that. The communication was top notch from beginning to end. The final inspection was easy and all concerns were addressed. I will say that because of an odd solar system on my roof, that was there before I bought it and also no longer works, a storm a week later produced 2 new leaks at 7:30 at night. I took pictures and sent them with my concern to the project manager and in a couple of minutes I was called by the company owner, Chad. He was coming himself at that moment to tarp my roof to stop the leaks during the continuing storm, another member of the company was closer and got it done first. Chad then apologized profusely and explained the issues working with the solar system dome and not being able to truly be able to seal it. He asked if I planned on using it, which I told him I did not. At that point he offered to remove it and make that a normal part of the roof again so that he could truly guarantee his work. When I asked how much that would cost he said he would do it for free because he prides himself on his company's work and wants to do right by his customers. They even patched the areas that had the new leaks for free. Honestly if you want high quality work, excellent customer service and a company that stands by its work 100% this is hands down the best company you'll find...“ Show more