When we attended the Rockford Home Show in February we were specifically on a mission to replace our 24 year old asphalt shingle roof. We submitted detailed info to 14 vendors at the show, and as a result we met with 7 different companies.
Carter from Total Exteriors was one of the first people to contact us to meet and discuss our main concerns: roof ventilation, skylight replacement and total roof replacement.
Meeting with him really set the bar high for others to surpass. His personality, roofing knowledge, prompt communication, and genuine confidence that Total Exteriors could solve our roofing concerns really left us with a good feeling.
The pricing for this job was very reasonable. We greatly appreciated the minimal deposit to get on the schedule, the payment options they offered, as well as an incentive to make full payment within 14 days for a 5% refund. Those terms greatly influenced our decision.
On day of install the crew arrived promptly and were on the roof and ready to tackle the job by 7am. Ritchie, the site supervisor was especially cognizant of our concerns with the decking and insulation condition in the area around a 46 yr. old skylight. The crew was meticulous in their attention to detail in some tricky areas.
The day progressed speedily and at the end of the day, the cleanup crew left our yard looking pristine!
And oh!—that beautiful roof—worthy of a cover on an Owens-Corning brochure! Who knew that a new roof could bring such joy and peace of mind?!
We cannot say enough about how the entire “team” at Total Exteriors performed and EXCEEDED our expectations.
We are so very glad to have chosen and trusted Total Exteriors for this work, and would wholeheartedly recommend them for any exterior work.
There are very good reasons why they have earned their 5 stars review--and they are listed here in this review...