HVAC
12 miles from downtown of Steilacoom, WA
Brandon Lowe says: „**Stellar Review for Expert air Control**
I cannot recommend Expert Air Control highly enough for their outstanding HVAC services and exceptional integrity. A couple of years ago, they installed a whole-house heat pump in my home, and the experience was nothing short of excellent. The team was professional, efficient, and the installation went smoothly without a hitch.
Last year, I had them perform a routine check-up on my system as we approached winter. Their seasonal maintenance was thorough, ensuring that everything was in perfect working order. Recently, I faced an issue where my thermostat was set to 67 degrees during some warm days, but the temperature inside was consistently around 75 degrees. Despite replacing the filter, the problem persisted.
I called Expert Air Control to diagnose the issue, and once again, their service exceeded my expectations. The technician Mark promptly arrived right on time, despite me running late from work he started right away on what he could outside. He cleaned the outdoor unit, and performed a comprehensive system check. He identified that the coil on the outdoor unit had become clogged with Cottonwood, affecting the cooling efficiency.
During his inspection, he or someone at the office discovered that I had not received my first-year free maintenance service, which was included with the original installation. I had no idea this service was even offered. Remarkably, they honored this first-year service and fixed the problem without charging me a dime, even though it was the third year since the installation. This act of integrity and commitment to their customers is truly commendable.
Expert Air Control has proven to be a reliable and trustworthy company that goes above and beyond for their clients. Their professionalism, attention to detail, and honesty have made me a loyal customer. I am incredibly grateful for their exceptional service and highly recommend them to anyone in need of HVAC services...“ Show more