Pond Roofing and Exteriors

First snow of the season on our house after Pond completely upgraded siding and trim. Super-impressed with the team’s attention to detail. It took 9 days because the team was so thorough removing old wood and upgrading trim piece-by-piece. The team is extremely professional and even on the final day they were giving design recommendations and asking for input. They did not “phone in” any aspect of the job...

We used this company the last time (2002) so were comfortable with the process. The estimator spent an hour walk through the attic and on the roof to survey the work. Then he gave us several options, of which we picked the mid-level job. He then gave a quote with all the work and materials detailed. We submitted an online deposit several days later. About four weeks we received notice that a team would be at the house to replace the roof. I prepared the attic with tarps because the estimator showed me several plywood sheets that would need to be replaced. The foreman and workers were great. We had a second crew to replace the gutter guards and do the final cleanup. We're very happy with the result. We didn't get other quotes for comparison...

Pond Roofing Company was fantastic to work with from start to finish. Nate came to our home to inspect the roof, gutters, and attic, and he provided a thorough, detailed overview along with several options for moving forward. His professionalism and clarity made the decision process so much easier. Once we decided to go with Pond, we were connected with Nataly, who helped us schedule everything and made sure all the necessary materials were ordered. She was organized, responsive, and great to work with. The actual roof installation took just two days and was far quicker and smoother than we expected. The crew was efficient, respectful, and did an excellent job cleaning up afterward — the process was truly painless. We are extremely happy with the results and the overall experience. Highly recommend Pond Roofing Company...

My experiences with Pond Roofing over many years have been consistently exemplary. The most recent installment involved roof replacement. My gutters and gutter guards did not need replacing; they were installed by Pond Roofing years ago and have stood the test of time and performance. This roof replacement was actually involving two types of roof materials (asphalt shingle and TPO), and each working team was professional, efficient, and respectful. I appreciate the "Pond Proven Process." My contact, Shanti Smith, was excellent to work with. He answered all my questions (and there were many) promptly and thoroughly. The estimate was detailed and clearly presented. No surprises, no upselling, just facts presented in clear terms. And when the job was done I wasn't just dropped; Pond made sure I was truly satisfied. The office staff members shepherding my project, Nataly and Ana, were superb to work with. It is also worth noting that Pond has employees who have worked with them, literally, for decades. I know, because they have worked on my house over those decades! Pond Roofing is a local business built on honesty, integrity and hard work. I will continue to work with and recommend them. Trust matters, and I trust Pond Roofing...