Our city had a major wind event (90+ mph) and we lost a few shingles off our 30-year roof, which was 7 years old. In the aftermath, I was certain I'd never find an actual roofer to come out and replace 4 shingles, when so many houses had major damage. The first 4 I called couldn't get here for days. Then I found Stand Up Roofing on Facebook and gave them a call toward the end of the day.
First thing the next morning they were on the roof evaluating, and I was CERTAIN they were going to recommend a full roof replacement, which is more financially advantageous to them than replacing 4 shingles.
To my surprise, Engelbert (who was super professional) said everything looked great except the hole, and that he'd get me a quote ASAP, and if they couldn't fix it before the coming weekend rain, they would definitely tarp the area to prevent further damage.
The next day, the repair was complete, at a fair price. The company owner, Nicholas, kept me informed the entire time, and I know they are utterly swamped with other jobs, because they are headquartered in the city where all the damage took place.
I am VERY impressed by this company and will recommend them to anyone I know who needs a trustworthy roofer who'l doesn't compromise ethics for profit. And when it's time for a whole new roof, I know who to call...