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They are easy to get in touch with and have great customer service.\n\nTheir team of technicians are also all really knowledgeable and friendly, and will help walk you through everything they are doing. Jeremy is the technician we normally see and he is one of the friendliest and nicest people you will meet. We also got to work with Kam the other day and had an amazing experience with him as well.\n\nI would definitely recommend Comfort Masters to anyone needing a company to service or repair their A/C.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"comfort-masters-heating-and-air-conditioning-fort-worth","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":15251,"officeAddress":"6657 Corporation Pkwy #250","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":6153,"uniqueId":11704,"name":"Daffan Cooling & Heating (Weatherford)","topRated":false,"rating":4.9,"reviewCount":60,"categories":"HVAC","distance":8,"locationName":"downtown of Aledo, TX","quoteAuthor":"Sandy Carter","quote":"Great technicians, they take the time to explain, very nice folks. My technician was Jonathan Gray. He was very helpful and fixed my cooling system. I have used Daffan Cooling and Heating for many years, and will be using them for installation of a new system. I definitely would recommend them.\nThank you for your services.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"daffan-cooling-and-heating-weatherford","countryCode":"us","stateCode":"tx","cityCode":"weatherford","quoteSent":false,"officeId":9106,"officeAddress":"177 Center Point Rd Suite 3","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":3980,"uniqueId":9531,"name":"Next Gen Air","topRated":false,"rating":4.8,"reviewCount":432,"categories":"HVAC","distance":9,"locationName":"downtown of Aledo, TX","quoteAuthor":"Imani Daniel","quote":"Had a service appointment scheduled through my home warranty and Next Gen Air was dispatched. The techs were on time, knowledgeable, kind and took time to explain the issues I was having in layman's terms. Really grateful to have a warm home again. Many thanks to Justin and Nathan who provided exceptional service for me and went above and beyond to troubleshoot my issues. And, gotta love techs who clean up after themselves!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"next-gen-air","countryCode":"us","stateCode":"tx","cityCode":"weatherford","quoteSent":false,"officeId":6933,"officeAddress":"2109 Clear Lake Rd #400","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":5839,"uniqueId":11390,"name":"Tuffy's Air Conditioning & Heating Service","topRated":false,"rating":4.8,"reviewCount":188,"categories":"HVAC","distance":9,"locationName":"downtown of Aledo, TX","quoteAuthor":"Steve Holmes","quote":"A couple of years ago on a very hot summer day, Tuffy's responded very timely to our failed AC unit. The technician arrived the same day, checked out the system, identified the issue, and it was repaired in short order with minimum expense. Unlike my experience with another very visible HVAC service group, he did not try to scare me into a new replacement system or attempt to sell me multiple choice versions of very expensive service contracts.\n\nIt was because of that previous excellent and respectful service experience I called Tuffy's now when the same unit had another problem. The owner (Steve) personally responded quickly and got us running with minimal cost.\n\nBecause our unit was almost two decades old, and to avoid the probability of being caught in an emergency situation in a hot summer failure, I decided to ask Tuffy's to replace the unit pre-failure with a 3x more efficient unit (think saving on electric bills)\n\nFour business days later - - - The four members of the installation team individually introduced themselves upon arrival.\n\nThey were on site for approximately four hours and conducted themselves friendly and professionally the entire time.\n\nThey periodically updated me on their progress, answered my questions, walked me through the completed system upon completion, and left the work area clean.\n\nThe system is operating nicely, is SO much quieter, and the final cost came in at the original estimate.\n\nWould I recommend Tuffy's for being respectful, knowledgeable, educational, fair, efficient, and friendly? Definitely.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"tuffys-air-conditioning-and-heating-service","countryCode":"us","stateCode":"tx","cityCode":"weatherford","quoteSent":false,"officeId":8792,"officeAddress":"4017 Azle Hwy","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":1664,"uniqueId":7215,"name":"1Up Air Solutions","topRated":false,"rating":5,"reviewCount":39,"categories":"HVAC","distance":10,"locationName":"downtown of Aledo, TX","quoteAuthor":"Glenda Bell","quote":"⭐⭐⭐⭐⭐\n\nI cannot say enough great things about 1Up Air Solutions! From start to finish, their service was nothing short of exceptional. William arrived on time, was extremely professional, and took the time to explain everything to me in detail. He was quick to diagnose the issue with my AC unit and had it up and running in no time.\n\nWhat impressed me the most was their commitment to quality. The work was done efficiently, and I could immediately tell that they used high-quality parts. William was courteous, left the work area spotless, and followed up to make sure everything was running smoothly after the job was completed.\n\nIf you're looking for reliable and honest HVAC service, look no further! Highly recommend them for any heating and cooling needs. They truly go above and beyond!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"1up-air-solutions","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":4617,"officeAddress":"513 June Dr","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":10304,"uniqueId":15855,"name":"Hobson Air Conditioning","topRated":false,"rating":4.7,"reviewCount":418,"categories":"HVAC","distance":11,"locationName":"downtown of Aledo, TX","quoteAuthor":"Jim Mundy","quote":"Justin and Ian were fantastic. The things that I loved they did was, they explained every issue in depth until we understood, and to back it up, they showed us pictures and pointed out the issues and potential future problems if ignored. They were prompt, reaponded fast to our call, the were super professional, super courteous, and didn't push additional unnecessary services. These guys impressed me so much that I decided to join their monthly program. And it applies to their AC service, plumbing, and electrical services. Its less than a dollar a day. The company is obviously well ran with the customer being the focus. I could see that in Justin and Ian. They weren't fake, I could see they cared about our welfare and comfort. Thanks Comfort Experts. You got a customer for life here.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"hobson-air-conditioning","countryCode":"us","stateCode":"tx","cityCode":"weatherford","quoteSent":false,"officeId":13257,"officeAddress":"501 E Oak St","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":2592,"uniqueId":8143,"name":"Strickland Heating and Air","topRated":false,"rating":5,"reviewCount":217,"categories":"HVAC","distance":12,"locationName":"downtown of Aledo, TX","quoteAuthor":"Jenni Costello","quote":"As new homeowners hit with a neglected unit from previous party, the Strickland team from start to finish was very informative and helped to alleviate some of the stress and angst surrounding our ac issue.\nJeremy was great at explaining everything and took time to show/tell us what he was looking at and made suggestions that could be a temporary fix or lasting depending on our budget.\nAustin was great at showing me the final product and how everything works.\nThe crew were thoughtful and respectful of my home and family. They did a wonderful job.\nBrittany was great with communication and getting the team out out to the house as soon as they could.\n\nReasons why Strickland Heating & Air should be anyones choice is that they are a locally owned, family company and the Integrity of the team from the start of the project to the end. All around what a wonderful company we went with.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"strickland-heating-and-air","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":5545,"officeAddress":"6450 Appian Way Suite 102","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":2354,"uniqueId":7905,"name":"Aire Serv of Fort Worth","topRated":false,"rating":4.8,"reviewCount":469,"categories":"HVAC","distance":12,"locationName":"downtown of Aledo, TX","quoteAuthor":"Traci Schiska","quote":"Aire Serv saved the day. I frequently leave reviews but rarely add commentary especially long commentary but this situation calls for it. Once I reached out to Aire Serv, they responded quickly to my request for service and when another customer rescheduled, they called me right back to see if they could arrive earlier than originally scheduled. They did a fantastic job communicating with me and kept me informed of the issues with my air conditioner. The technician took a video of the problem in the attic and took the time to explain it all to me beforehand. He also explained the cost of the repair gave me options so that I could make an informed decision. I'd used another company last summer to replace the outdoor ac unit. So this summer I contacted that other company because while the ac did work and was cooling, it just wasn't cooling well in two bedrooms However once the technician arrived, instead of checking the coolant or measuring the air temp coming through the vents in those two rooms, he went into the attic for about 30 minutes and came down and said my blower motor needed to be replaced. My mental alarm Bells went off immediately . I politely disagreed and repeated what I had already told him about the house was cool except for two bedrooms so I knew the blower was working. I even walked over to the thermostat to turn the temperature down so he could hear the blower come on. Looking back I think I did that more for my sake than his. Well no surprise, the blower did not come on. He could not explain why it was blowing cold air before he arrived but stopped blowing all together after he came down out of the attic. I was very suspicious and asked him to provide a breakdown of the repair and cost. He said he needed to go get the part and then would send me the cost estimate. He did not come back with the part, did not send me an estimate for the cost, and I had to contact him when I had not heard from him by that evening. I couldn't sleep that night not only because it was hot but because I was worried that I was getting taken. When that company didn't return the next day or even contact me about the part or an estimate, I contacted Aire Serv. I was up front with them that all I wanted was a second opinion and I was willing to pay for the service call. As I said customer service was excellent and the technician took pictures of what he saw in the attic which confirmed for me that the other company had been dishonest. The fan was disconnected from the fan housing unit and the blower motor had been tampered with. The other company that I thought I could trust and had even recommended to a friend was boldly dishonest and could not care less that they left me without air conditioning for 2 days. As a result, I paid for repairs that I didn't need. Most likely all I needed was coolant. It's hard to find honest and reliable service these days but I think Aire Serv is one of those. Highly recommend.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"aire-serv-of-fort-worth","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":5307,"officeAddress":"3024 B Shawnee Trail","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":5152,"uniqueId":10703,"name":"JNJ Heating and Air","topRated":false,"rating":4.9,"reviewCount":74,"categories":"Plumbing, HVAC","distance":13,"locationName":"downtown of Aledo, TX","quoteAuthor":"Chip G","quote":"Called these guys at 8am, they were here 2.5 hours later, during what most people have as a four-day Holiday weekend (July 4th).\n\nJared diagnosed the problem in 10 mins, and had it fixed within 30 minutes.\n\nHe was very positive and upbeat and talked to me like a human, not like I was a dumb customer. I have never seen an AC repair person be up in my attic working on the AC and come down smiling during the heat of summer, but Jared did.\n\nThe price was MORE than fair. I mean, he fixed it for cheaper than what most service calls cost at previous places I have used, and that was including the part!\n\nI can not emphasize enough, that you should give these guys a chance, they have definitely earned my business for life.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"jnj-heating-and-air","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":8105,"officeAddress":"","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9069,"uniqueId":14620,"name":"Comfort Air","topRated":false,"rating":5,"reviewCount":107,"categories":"HVAC","distance":13,"locationName":"downtown of Aledo, TX","quoteAuthor":"Ryan Deh","quote":"I've used Zach's services on my A/C unit since 2021. I will begin with the obvious reasons on why I continue to exclusively use ComfortAir: 1) Troubleshooting skills - Zach is extremely efficient at pinpointing the problem. 2) Extremely fair costs - Zach has never overcharged me on any service (no matter how simple or complicated). I would like to provide one more important feedback about Zach - I have provided him with my gate code and hidden key location so he could work at the house while no one was home. Zach would routinely send me text messages and pictures for updates. When my wife and I return home, it's like no one has entered our house (except for the nice cool air circulating). You just can't find individuals that are trustworthy like Zach.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"comfort-air","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":12022,"officeAddress":"","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9747,"uniqueId":15298,"name":"HART HVAC AND ELECTRIC","topRated":false,"rating":5,"reviewCount":1505,"categories":"HVAC","distance":15,"locationName":"downtown of Aledo, TX","quoteAuthor":"Shawn Hookings","quote":"We were AMAZED with the level of care and professionalism from HART.\nWe made the call at 8:00 am, and told them our AC went out overnight. In that call, the got our phone numbers (my wife and mine), and email addresses. When there was a new update to our service status, we both received texts and emails.\nWe got a text at 8:50 saying a tech was 30 minutes out. He showed up at 9:17. He diagnosed the problem in less than five minutes (a capacitor), and he had a matching unit on his truck. He took pictures the entire way; a pic of the old unit in his hand, and a pic of the new unit in place. Then he went to draw up the paperwork.\nHe offered us enrollment into their yearly maintenance program, and we said yes, because we were so impressed up to that point. It took him longer to do the paperwork because of the maintenance program, than it took to solve the problem.\nThroughout, Bryan was friendly and cordial.\nBryan left at 10:27. From the time he was on site until he left was an hour and ten minutes. As stated, it was only that long because he had to fill out paperwork. If he hadn't, it would have been less than thirty minutes.\nIn the afternoon, we got a call from HART, asking how everything went. We already have our fall service appointment set up, and we have plans to have them out for a more advanced procedure next February, also already scheduled.\nWe searched \"best HVAC in Springtown\", and we can assure you, HART absolutely is the best. These folks treated us with kid gloves and charged a VERY reasonable service charge. We woke up with visions of dropping a mortgage payment, and it turned out to be about the cost of two nice meals out, or one meal if you like cocktails with dinner. 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I called for a second opinion (free service call) after being told that I needed an entire new system for a very high price by another company. Trevor was on time, professional, confirmed the diagnosis, and within 20 minutes had sold me the same system for almost $5k less (by not adding a bunch of bells and whistles that he knew I did not need) and set me up with financing. Scheduled installation for the next day, and the crew showed up with an upgraded outaide unit. No extra charge to me, they said they didn't have the one I bought available in stock. Will definitely call Trevor and One Hour Air the next time I have AC needs. Honest, professional, great warranties, and very reasonable pricing. 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The price was right and the installation was excellent. The quality of workmanship was very high. The installer was very knowledgeable and explained questions I asked him during the installation. I am extremely satisfied with the AC unit and the service that I received. 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Eric is a nice guy very knowledgeable and had things done in a timely matter. I rate a 5 star for the outstanding customer service! I’m very pleased and I’ll be using you guys for future projects. Thanks again, Eric and Team!","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"northwest-plumbing-heating-and-ac-fort-worth","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":11975,"officeAddress":"109 N Saginaw Blvd","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":9138,"uniqueId":14689,"name":"Dallas Plumbing & Air Conditioning (Fort Worth)","topRated":false,"rating":4.6,"reviewCount":387,"categories":"HVAC","distance":18,"locationName":"downtown of Aledo, TX","quoteAuthor":"Charlie Hollender","quote":"My AC went out suddenly luckily not in the dead of summer but it was still hot enough to make it feel worse inside than outside.\n\nThey sent a tech out late on a Sunday night and while they didn't have the part that night, they scheduled to be there the next day early and were able to get our AC back up and going. The were willing to work with us a bit to make sure we could afford the repair which was greatly appreciated. Everyone we spoke with from the company were professional.\n\nThe only aspect I'd wish was better is a more direct way to find out when the after hours tech would arrive. 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When I am in need of cold air or heat Eric gets me on the schedule quickly and makes sure the problem has been identified and fixed before leaving. First class service and expert knowledge is the combination I am looking for for my home. No need to look anywhere else but Northern Air.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"northern-air-fort-worth","countryCode":"us","stateCode":"tx","cityCode":"fort-worth","quoteSent":false,"officeId":10355,"officeAddress":"","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":5130,"uniqueId":10681,"name":"Daffan Cooling & Heating (Granbury)","topRated":false,"rating":4.9,"reviewCount":1687,"categories":"HVAC","distance":19,"locationName":"downtown of Aledo, TX","quoteAuthor":"Bob Philbin","quote":"First of all the entire crew of Daffan Cooling & Heating are all excellent, from the office staff to the sales staff, the install crews, inspection folks, and finally the techs that keep you running smoothly for years after your install. Just great people one and all. While customer service has sadly become the delusion on the part of the companies claiming to provide it Daffan goes above and beyond to insure it actually does, kudos.\n\nMy most recent interaction with Daffan came on Friday 17, May with my normal technician Johnathan. As always Johnathan called ahead to let me know his arrival time and then arrived precisely at that time. He was here to do my annual system check and was very quick and efficient with his time and both my systems checked out perfectly. Johnathan explains the process as he goes, informs you of what he finds and explains them in a manner folks like myself can easily understand. I sometimes ask the same questions more than once to understand them and he's patient in helping me understand what going on. It's actually an enjoyable time as I know I'll get educated and once you're on Johnathan's wave length he's quite the character and a great source of relief in that I know my systems are in great shape.\n\nSo, in closing I've been with Daffan a couple of years now and see no reason to change. They do what they say they're gonna do when they do it and always in a cheerful and informative manner. Thank you Jonathan and thank you Daffan Cooling and Heating for yet another great experience.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"daffan-cooling-and-heating-granbury","countryCode":"us","stateCode":"tx","cityCode":"granbury","quoteSent":false,"officeId":8083,"officeAddress":"4000 Acton Hwy Suite 101","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}},{"id":7510,"uniqueId":13061,"name":"Baker Brothers Plumbing, Air & Electric (Haltom City)","topRated":false,"rating":4.6,"reviewCount":501,"categories":"HVAC","distance":20,"locationName":"downtown of Aledo, TX","quoteAuthor":"Brittany L","quote":"Andrew G. in Fort Worth was called to our home to cap the gas line behind the gas range, so we can convert to an electric range. He was extremely knowledgeable and friendly. He took the time to understand our full situation and provide the best options for us to move forward with a decision.\n\nAndrew is a great listener who makes sure he has a full understanding before providing feedback. He also made sure we were well-informed of how to make sure we are getting the best ventilation in the home when cooking, as well as things to consider that we were not aware of, such as it is recommended to always have the vent fan on when cooking but actually required when using a gas stove.\n\nAndrew is an asset to this company, and we are thankful he was the one to address and correct our concerns. 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We have babies and were worried about the heat. Erasmo came out and fixed our AC the same day to really save the day. For unrelated work, another contractor came out to work on our roof and complimented the quality of the installation of our AC unit. We liked his work so much we asked for a fresh air intake and a whole house dehumidifier. Both of which have reduced the allergens in our house which is a big deal in Texas! We can now enjoy cool and dry inside without any worries. Erasmo was very responsive and informative throughout the entire process and very intentional about his work from start to finish. 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Woke up to find our temp was 80 degrees in the house on a Saturday morning. The dispatcher was quick to respond to our needs, as my wife had just got out of the hospital the day before. She was able to send James out in just a few hours and texted to let us know his arrive time along with his picture. James was absolutely one of the best. Was able to diagnose the problem in just a few minutes, and gave us the cost of the repair, left, and returned with the part needed and had us up and running in no time. James went above and beyond, and resecured my blower motor that had pulled out from its mounting. I'll be putting Superior AC & Heat in my contacts, now and won't hesitate to use them for all my future AC needs.","employeeName":"","employeeJobTitle":"","employeeId":0,"employeeLogo":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","employeeNewAvatar":"","employeeAvatarPicture":{"jpg":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/jpg/","webp":"/api/v1/attachments/get/47dff58a-9e73-4c2e-85a5-d0c8103495ec/1/webp/","aspectRatio":1},"categoryCountMore":0,"logo":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","logoPicture":{"jpg":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/jpg/","webp":"/api/v1/attachments/get/03090c9f-83f0-4a6c-85bc-e2e8e291fa96/2/webp/","aspectRatio":1.67},"newLogo":"","logoAspectRatio":0,"code":"superior-ac-and-heat-burleson","countryCode":"us","stateCode":"tx","cityCode":"burleson","quoteSent":false,"officeId":6876,"officeAddress":"200 Centre Dr Ste 9","cityFromSearch":6850,"categoryFromSearch":222,"projectRequestCompletedCount":0,"status":17,"badge":{"text":"Not certified by Directorii","color":"warning","icon":"GoogleGuarantee"}}],"technicalLinks":{"categories":null,"states":null,"cities":null,"brands":null,"relatedCities":null}},"children":["$","$L21",null,{"seoState":{"pageType":7,"nearMe":false,"notFound":false,"redirectTo":null,"certified":false,"zipCode":null,"country":{"id":1,"name":"United States","code":"US","logo":""},"state":{"id":7,"name":"Texas","code":"TX","logo":""},"city":{"id":6850,"name":"Aledo","code":"aledo","logo":""},"category":{"id":222,"name":"HVAC","code":"hvac","logo":"","acronym":true,"picture":{"jpg":"/api/v1/attachments/get/abdeceb4-eda3-434a-8697-f52edbc2c017/4/jpg/","webp":"/api/v1/attachments/get/abdeceb4-eda3-434a-8697-f52edbc2c017/4/webp/","aspectRatio":1},"pictureSmall":{"jpg":"/api/v1/attachments/get/abdeceb4-eda3-434a-8697-f52edbc2c017/3/jpg/","webp":"/api/v1/attachments/get/abdeceb4-eda3-434a-8697-f52edbc2c017/3/webp/","aspectRatio":1}},"brand":null,"contractor":null,"catalogItems":null,"article":null,"offer":null,"cityFromSearch":null,"stateFromSearch":null,"countryFromSearch":null,"zipCodeFromSearch":null,"categoryFromSearch":null,"paidOutClaims":[{"id":4,"slug":"lisa-brown","link":"https://directorii.com/paid-out-claims/lisa-brown-4","title":"LISA BROWN","description":"\"A contractor damaged my roof. 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What Happened

Lisa did everything right when she needed to replace her roof after a windstorm. She searched for vetted contractors on Directorii and other review sites. She met with three different companies to get estimates. The contractor she picked checked all the boxes: they used quality materials, showed expertise in their presentation, were willing to work with her insurance adjuster, and– they were covered under Directorii’s $20,000 guarantee.

After a couple months of back and forth with Lisa’s insurance company, the job moved forward. She was a little concerned to see that the owner was not on site the entire time like he’d promised, but brushed it off. After the work was finished, the contractor informed Lisa they had decided not to install plywood sheathing as planned, even though it was covered by her insurance. Again, she brushed it off. But a few weeks later, the gutters clogged.

Lisa’s husband used a ladder to look at the roof for the first time since it had been replaced, and found a disaster. The gutters were filled with nails, shingles and other debris. When they walked on the roof, they could feel soft spots where the home’s original barnwood planks were rotting, causing wavy and dipped slopes. The shingles were not aligned straight, and several of them were curling up with nails poking through. There were gaps in the roof and underlayment, exposing wood beneath. The drip edge was not secured to the house in several areas–to the point that the entire sections of roof could be lifted from the house. And there were a few sections where no repairs had been made at all, or left unfinished.

Lisa was horrified and sent photos to her contractor, who agreed to come out and personally finish the incomplete sections. He did visit once, but was unable to finish and told her he would come back. Then, he stopped responding. After several weeks, and speaking with an attorney, Lisa hired another contractor to come out and access the damage. What they found was even worse than she’d thought. Not only had the first contractor used the wrong brand of shingles–the roof would have to be completely torn off, plywood sheathing installed and re-roofed. It was at this point that Lisa made a call to Directorii.

The Directorii team assessed the damage she had documented, and reached out to her contractor. He eventually conceded that he needed to make things right. However, Lisa was no longer comfortable with him working on her home. Instead, Directorii connected Lisa with a new contractor and refunded the cost of the replacement– which totalled over $8,000.

Homeowner Statement

“[When we contacted Directorii] we were beyond frustrated, and quite honestly at the end of our rope. Every dime we had to spend to get our roof replaced was gone, our trust had been broken, and we were going into winter with a roof that was subpar at best.

This is not something that a homeowner should ever have to experience. All we were asking was to receive what we were promised. We didn’t want a new roof that was slapped together and repaired because it wasn’t done correctly. We had been extremely patient as we tried to work through it, hoping for a positive outcome, but it didn’t seem to get us anything but more stress and aggravation…

I cannot thank [Directorii] enough for working towards this resolution for me. I’m sure you can understand how stressful this situation has been, and I am extremely thankful and beyond appreciative for your efforts. This is a weight off my shoulders!”

Lisa, New York

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What Happened

Brandy hired a contractor to replace the siding on her home in 2022. Unfortunately, while the company had lots of roofing experience, they did not have the expertise to take on a siding project.

Brandy realized something was wrong when she had to stop the crew from putting new siding on top of rotting wood outside her home. From there, her concerns only grew.

They used the wrong color silicone, left outlets with wires exposed and visible breaks in the siding. She was happy when the job was completed in less than a week, but it looked horrible.

Brandy reached out to the roofer about fixing it, but couldn’t get a response from them. Then she noticed the Directorii sign that had been left in her yard. When she saw our $20,000 guarantee, she reached out .

The Directorii team assessed the damage and helped connect Brandy with a new contractor. All in all, it cost $15,000 to replace her siding for the second time–which Directorii paid in full.

Homeowner Statement

“I contacted [the roofer] and his company first and tried to get them to come back out here to address some of the things I had concerns with. I just kept getting a lack of communication, never getting back with me. They just kind of just dropped it.

I had the [Directorii] sign in my yard and I saw the guarantee that you back the contractor so I reached out through email to start the [claim] process.

I'm very happy with the results. I think it looks great and I’m very satisfied.”

Brandy, Minnesota

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