CB Smith Plumbing Reviews - Spartanburg, South Carolina

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Leeanna Cooper

a week ago

5.0

One of my best experiences ever when it comes to home repairs. My first interaction was with Joe for a cosmetic upgrade. Joe was awesome. He was all around a nice guy, very professional, and offered explanation for what and why throughout the process. He even offered advice for basic good to know maintenance. I had an emergent plumbing need and of course I called CB Smith Plumbing before I even got a chance to write my first review, the office and everyone a I spoke to were very helpful and professional. Mike came out for this repair same day! He was also very prompt, professional, and expressed empathy in the inconvenience of the situation. So despite being in an unpleasant situation, this team did a great job of ensuring I was heard, their response was timely, & their work was performed to the best standard. I would definitely recommend CB Smith Plumbing to anyone. I have them programmed in my phone. Thanks...

Daren

4 months ago

5.0

I’m finishing a basement in our new home and needed everything that will be covered up and hidden behind drywall to be professionally done for my own peace of mind. When Joe and Caleb showed up to give me a bid I thought they were just the clean, well dressed salesman; turns out they were the actual plumbers! They came in a timely manner, worked efficiently, cleanly, and did solid work. (Pun intended- the shower pan will never move)  They even tidied up after a different plumbers laziness. When I had a question, they quickly and totally resolved my concern.  These guys are the real deal; clean, articulate, honest, skilled, professional. Joe and Caleb at CB Smith Plumbing are the only plumbers this home will ever have...

Missy Clayton

a year ago

5.0

I cannot say enough about the team at CB Smith Plumbing! Joe and crew were fantastic to work with. I had 70 year old cast iron pipes that needed to be removed and placed with PVC. It was a big job and I was having a hard time finding anyone reliable and available to do the job, until meeting these guys. They replaced 80+ft of cast iron with PVC, the vertical drop underneath the kitchen sink and installed a vent in cabinets under sink. They replaced the flange under the powder bath toilet (that is original to my 1953 house) and replaced the master bath toilet as well. They showed up to quote the job with 2 hours of contacting them and walked me through everything that needed to be done. They were extremely knowledgeable and the quote was more than reasonable. And to top it off, they had availability the VERY next day to do the job. The crew showed up at 8:30AM and was done by 3:30PM. My crawl space was as clean as it was before the work began. They walked me through it again, as it was important to them that I was satisfied with the work. I highly recommend CB Smith Plumbing and I’ll be using them again for my plumbing needs. Having  the old pipes replaced seemed daunting to me, but not after working with these guys! Call them...

Cat

a month ago

5.0

CB Smith Plumbing company is a life saver! I was dreading having to have work done on my parent's older home, worried that it would be an outrageous unaffordable cost and that I would be unable to find people willing and skilled enough to fix the problems associated with older houses. As a female I have to worry about getting ripped off with hired tasks I'm unable to do myself --and I know I'm not the only one! I really should not have put off the work. I wish I called this company sooner. A huge problem affecting living ability in the house was resolved in a couple hours! The cost was less than I expected and worth so much more --to be able to have sinks working again and the stress and worry off my mind! I had to worry about my mother getting injured due to her modified way of living caused by the damaged plumbing.

Joe was amazing in every way!!-- from being very knowledgeable, professional,  and fast working to just being a kind, respectful, and even funny person! Everyone I spoke to in the office were also very helpful and kind, making the whole experience really great and surprisingly opposite of everything I was dreading! I meant to write this review sooner but haven't thought about plumbing in a long time thanks to these guys. I recommend CB Smith Plumbing  to anyone reading! Thank you guys for your help!...