Ready & Able Plumbing, Heating & Air Reviews - Etters, Pennsylvania

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bret ferree

4 days ago

5.0

I recently used Ready and Able to fix a plumbing issue and I received prompt and courteous service from my technician, as usual. Zach explained everything thoroughly and presented me with a range of options on how to proceed with my repairs. I’m very satisfied with the work that I had done...

sonja lloyd

3 weeks ago

5.0

Adam did an excellent job inspecting and answering my questions. I had a mainline replaced because after 60 years it wore down and bowed and had holes. The crew came out and replaced it all! They really did an excellent job and I suspect it will outlast me and the next generation.

Today I had a follow up inspection of the work and other pipes throughout my home. He was polite and well spoken and explained everything. Everyone at Ready & Able are like this.

I do recommend them and I will continue to recommend them. I have done business with them since January 2016 when we had that snow blizzard. They were the only ones who would come out and line my chimney. Anyone who goes above and beyond for people to keep them safe, is top notch in my book.

Here are pictures of the mainline repair.

Thank you, Sonja...

Beverly Pisciello

3 days ago

5.0

Zach was personable yet professional. His knowledge of the problem and how to fix it was spot on. He arrived soon after we contacted the company which saved us a lot of headaches. Zach and the company are awesome and will be on our speed dial...

akcobs

5 months ago

5.0

Final Update:  I was contacted early in the morning that a part had been sourced and they were able to have the heater repaired by lunch.  Very pleased with the prompt response after the initial misunderstanding, would recommend.

Update:  less than an hour after the initial call, GM David called and followed up correcting the original rep letting me know that our system was indeed still under warranty.  Since the part needed is not in their inventory, David committed to repairing the issue as soon as they could source the component.  A solution for temporary heat was proposed, not needed tonight, but will be used if sourcing the component will take a few days.  Besides the initial confusion and dissatisfaction, David's customer support is appreciated, will followup once concluded.

Original:
Central air heater wiring is melting after 2 years and could have caught house on fire if I was not home.  When I called to address I was told I need to pay $350 before anyone can even look at the faulty install.  Was told my warranty would last 4+ years, but on the phone was told I'm SOL and their warranty only goes 1 year.  0 concern about their faulty install or interest in making their customers whole...