Plumbing
1 mile from downtown of Westlake, OH
Craig Novak says: „I’m typically not a review writer, however, my recent experiences warrant a review. We hired Pompeii’s to replace the toilet wax ring which had started leaking. Their service technician came and replaced, all is good, Right! Well, in this case, he missed the fact that the toilet flange was also damaged. The leak continued. We contacted again and James C. Arrived. I was unable to be home so he took the time to take pictures, send to me and then phoned me to discuss what needed to be done. Yes, they inadvertently missed on the original visit the toilet flange damage
But, James C. responded and quickly resolved the leak issue to our satisfaction. What made this review necessary, they also adjusted my bill accordingly so I did not have to pay added costs as they took ownership of the missed toilet flange issue. This is a company that not only deserves my respect but also earned it. Honest, Hard working service technicians that are knowledgable, professional, courteous & go the extra mile to satisfy their Customers. I will have them back should the need arise and recommend them to all who may be in need of their services. FIVE STARS ALL THE WAY! Thank-You James and Pompeii...“ Show more