Plumbing
13 miles from downtown of Alexandria, OH
Randi Lovett says: „Water heater leak started meaning we had days before it quit completely and are going out of town in a week. Decided to get quote from here bc of high star google rating and being family owned and within minutes had a real person reach out (Tammy and Micheal)! I was so happy to not be placed through an automated gauntlet of harassment. We knew what we wanted and that it had to be soon. Pricing was simple and they offer military discounts, comes with a warranty, and financing was offered without upselling pressure or needing knowledge of this kind of appliance. Work was scheduled within 12 hours! Good communication for techs arrival with the ability to be flexible when I needed extra time before the appointment. Garrett, the tech, was on time, friendly, knowledgeable and treated us like friends! The job was done quickly and correctly. All our questions were answered and we didn't have to clean up after him. Garrett is who I would choose for any future plumbing issue we ever have! Less than 10 minutes after the job, Tammy reached back out to make sure we were satisfied and email confirmations of everything. I can't think of a way this potentially stressful process could have gone better or we could have developed confidence in a company faster than we did here. I am proud to be an Ohio water heaters customer and help promote their business style and customer service habits...“ Show more