Simple Solutions Contracting, LLC Reviews - Prince Frederick, Maryland

Services Simple Solutions Contracting, LLC Provides

Roofing

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Taz

4 months ago

1.0

POOR SERVICE.
My partner and I had an assessment completed by Simple Solutions on February 1st. The reason for the initial consult was due to squirrels entering our attic from what we believed to be a hole(s) in our roof. At the conclusion of the assessment, Anthony shared that there were a few holes that appeared to be caused as a result of poor weather conditions. He provided a quote and we paid the deposit for them to come out and fix the issue. Andrew, another contractor came out to repair the roof. He shared that what they initially quoted us for was not the issue he seen upon viewing the roof however, he would fix it to ensure we did not have the same issue. We were certainly appreciative of this. Unfortunately, the next day, we continued to have the SAME issue. Til this day, we still have squirrels in and out of the attic. We have shared our concerns with Simple Solutions MULTILPLE TIMES and the past 2 weeks and they have shared that they “took care” of the issue. Not once have they attempted to come back out to review, problem shoot, or resolve the concerns that we have shared with them from the very beginning! Instead, their Admin expressed that they will not be moving forward with repairs and will not require any further payment on their initial invoice. We had another company come out and they shared that their were 3 big holes (NOT MENTIONED BY SIMPLE SOLUTIONS). All holes were associated with squirrel entry. Holes that WERE NOT identified nor attempted to be fixed by Simple Solutions (pictures attached). Simple Solutions is THE ABSOLUTE WORST company we could have identified to support addressing our needs yet they will tell you they "took care" of us...

Paul S

3 months ago

5.0

Simple Solutions Contracting LLC, is a wonderful roofing contractor to work with. I'm currently in the selling process for a townhouse located in Lexington Park Md. During the buyers inspection, some attic water mark leak issues were brought up by the inspector, which could not be verified as having been fixed during a re roofing that was previously done about 8 years ago. So they requested a roofing expert be hired to evaluate their inspection concerns. From the time I contacted Simple Solutions Contracting LLC, I was met by a cheerful team member named Julie. She entered the required information into their system including photos from the inspection report, and said I would be called back a little later that afternoon to schedule the inspection. As stated, another cheerful team member named Casey, set up an appointment for the next morning, which was a Saturday. Anthony showed up on time the next morning and performed a whole roof inspection from the roof surface as well as from inside the attic, focusing on the areas noted in the buyers inspection report. He reported back to me that the roof was in good condition, and that he did not find any evidence at all from the roof surface itself or the attic, that the roof was in need of any repairs. He also said that he would write up a certification for me stating those facts, without any charge.
It goes without saying, that Anthony could have easily recommended some unneeded repairs in order to make some money. But instead he took the high road and not only reported the roof as being in good condition, but did not even charge me any money for his time and mileage to do the inspection. I honestly couldn't be more pleased to have dealt with Anthony and his team of cheerful employees, and would recommend them to everyone who has contractor needs...

Chthndr 10

a month ago

5.0

LADIES and gents,
I received excellent service from
Anthony. I had a leak in my roof that was dripping down to my ceiling. I posted on Thumbtack and he contacted me immediately stating that he could look at my issue in about an hour. When he arrived, he asked additional questions and took a look. Using the pictures he took, he explained exactly the issue, how it was caused and how he already fixed it. YES, ALREADY FIXED IT!!  Then he showed me some other issues that he already fixed as well and simply said "No Charge for it". WOW!! He also looked at the rest of the roof and gave me some additional tips on how I can maintain it with simple yearly maintenance that will catch issues early. Now how about that, my day started with worry about the roof, the cost, time-frame to getting the work done and the biggest...having to deal with a company who may try to overcharge me or sell me things that I don't need to working with this company that went above and beyond to resolve my issue and gave me PEACE. Since they offer services for more that just roofs, I definitely will be using them for future needs for my home...

Tikea

4 weeks ago

5.0

Anthony(owner) was absolutely amazing! He sent his rep (Andrew) out the same day for roof maintenance on my townhome. He came out talked through everything that needed to be done and within a day the work had been completed. Great customer service 10/10 recommend for any home repairs - thanks again guys :...