I'm not normally one to write reviews, but I feel my experience with Exterior Max warrants recognition for Brian, Adam, and everyone involved, including and the crew that did the actual work.
Brian made the entire process easy and stress-free, and Adam was super helpful arranging everything around my crazy work schedule.
Brian went above and beyond to be available and accessible throughout the entire process to answer all my questions and address my concerns, and his professional, no-pressure approach made us feel completely at ease. He actually even helped us choose the color. Through his efforts, we were able to have the entire re-roof covered by our homeowners insurance.
He didn't blow smoke and make fantastic promises - he was completely up front and honest about our chances of getting the cost covered, and was actually as surprised as we were when the final payment came through.
The crew was professional, friendly and courteous. It took them a day and a half to completely strip and re-roof the house and garage, because the roof on the house is very high and very steep, with several dormers (see the attached photos). They were hard-working and focused, and even seemed to enjoy their work. At one point one of them started singing from the peak of the roof, and the rest joined in. Clean-up was continuous throughout the day, and they worked until the daylight started to fade. Before they left each day, there was a concerted effort by several of the crew to double- and triple check not only our yard, but the neighbors' as well for any scraps or trash, and most importantly, nails. When they left, you would've been hard-pressed to find any evidence of their presence anywhere on the ground.
Overall, an entirely satisfying and stress-free experience...