I had a very positive experience working with the Precision Exteriors team. Their communication was exceptional. Dealing with home insurance and finding a contractor who genuinely cares and maintains open communication throughout the process can be quite stressful. However, I had complete trust in the team. Chris Hyde consistently kept me informed, and when he was unavailable, Phillip stepped in and demonstrated the same level of interest and dedication in our case. The Precision team provided unwavering support throughout the entire process, actively engaging with the insurance company and conducting thorough inspections of the roof to identify any damage. Although the journey from filing the claim to the roof installation was protracted, this was primarily due to our initial choice of a contractor who failed to even inspect the roof. In contrast, Precision Exteriors takes a proactive approach by physically inspecting the roof, ensuring a comprehensive assessment of any damage. Consequently, we have decided to entrust them with the installation of our gutters as well. After several negative experiences with other contractors, I believe I have finally found a reliable and trustworthy team in Precision Exteriors.
P.S. I witnessed such incredible teamwork between guys. Chris was checking in on the process periodically, Levi was there all the time - I felt like an important house on the block. They definitely cared. Job was finished by 5pm promptly! I couldn't believe how efficient they were. We love our new roof! I am so happy with the color choice I made (pictures, don't do the justice). I can't wait for Precision Exteriors to install my gutters this week...