Joshua Knight says: „Christian was super friendly, got the work done in less than an hour and explained to me exactly what the problem was, what he did to resolve it and exactly what parts were needed to fix it and why...“ Show more
Darrell Hampton says: „I called Mr Rooter earlier today. I spoke with a woman who answered the phone. My Air BNB had a toilet overflowing. I’m in North Carolina and the Air BNB is in Baton Rouge Louisiana. She said that the earliest we can send someone is between 3-5pm. She then calls me at 5pm Central Time and says that they need to reschedule because she doesn’t have anyone available. When I told her that is unacceptable and that she needs to send a tech out there because my Guest needs to use the toilets, she hung up and wouldn’t answer the phone again! If I can give NO STARS because of her actions I would!!! She kept saying I understand, I understand but NEVER realize that if she couldn’t cover this request I could have found another company that could in a timely manner!!! I’m so upset right now!!!
After the Manager got involved the Tech is on his way to address the issue. SMH
When the Tech called me he stated before even looking at the problem that the price STARTS AT $460.
7/22/24 I received a call from the office and the situation was rectify. The lady I spoke with was pleasant and I allowed their team to come and address the issue. Plus the Manager is coming back with a camera to make sure that the line is cleared so I am happy with the results...“ Show more
Robert Holladay says: „A/C went out last night in a unit that is about 4 years old. Called MB at 9 am today. Roman was here around 3:30 pm and found the problem in about 10 minutes - a blown capacitor. He replaced it quickly, applied the appropriate discounts, and got us up and running. Very appreciated on a 95 degree day. Roman was careful to keep home and outside clean and tidy. He explained all as he went along. We have been very happy with MB’s staff and policies. High quality and reliable. A bit pricey, but if you enroll in their biannual service agreement, the discounts apply and help make it manageable. Excellent company. They care about good service and customer satisfaction...“ Show more
Kim Vogel says: „Called the company and within 3 hours the serviceman was at my door. He was very friendly, knowledgeable and professional. Colby did his job swiftly but thorough and also educated us on a few things. We were very satisfied. Would definitely recommend this company! Would also like to say that the receptionist that took the information from the beginning was the same. And This is very important because it all starts with that first phone call! So thank you to the entire team for taking care of us today...“ Show more
Clarence Duncan Jr says: „Where do I begin with the great services offered by this company. From the time I called to the owner reaching out they went above and beyond. Ben and Connor came out went over the job and the everything is lined up to be done. If you have anything from plumbing aspects please reach out to this wonderful company. Trinity definitely rocks!!...“ Show more
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We are 100% confident in our contractors, that is why every deal is backed up with a $20,000 Guarantee.