Shinnova Solar by Smart Home Innovations LLC Reviews - Kansas City, Kansas

Services Shinnova Solar by Smart Home Innovations LLC Provides

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Susanne Olson

a month ago

5.0

We’ve had our eyes on Shinnova since they installed their products on two homes less than a block from ours. From Dillan, the door knocker, to Dan, the salesman, to Butch and his install crew including Adan and Herson, our install project went through without a problem, start to finish. We have never dealt with a cleaner, more courteous, and professional crew than Shinnova. We love our new doors and windows, and cannot wait to compare energy bills. Thanks Shinnova...

Rebecca Billings

2 months ago

5.0

We had Shinnova replace our windows and siding on our 134 year old farmhouse. First time this had ever happened to this house and everyone from Jeremy our salesman to Gary and Gary the siding managers were outstanding. Every question and concern was answered and addressed immediately. We could not be happier with how everything turned out and we look forward to doing business with Shinnova again in the future...

Lisa Chasteen

4 months ago

5.0

Smart home innovations,  Shinnova. Thank you. 1st Jeremy was a great from the beginning.  A salesman, but a real dude down to earth and very likeable. 2nd Butch measured our windows, unaffected by some  clutter and our dogs. 3rd Install crew Butch, ADon and helper were extremely efficient with removal and install, cleaned as they went. Great team work and joy to interact with. We are extremely happy with the whole process Thank you for our beautiful new window...

Jeanette Stillwell

4 months ago

4.0

BLUF: Would I do solar again, YES, 100%; would I do it again with Shinnova, maybe?
While the salesperson (Adam K) is nice, answers all your questions, responsive and downright the type of guy you would like to hang out with, you have to remember that it is HIS JOB. Once you sign the contract, his job moves him on to someone else and in theory you are assigned a project manager (PM) to work with going forward. While they have made up for it and kept their word throughout the whole process, the communication would be the number one thing I wish more for. The welcome packet with your contract copies and other process step information was sent with no PM assignment and had to reach out a month later because no one had reached out to us. Next our assigned PM left, and it was over 2 weeks before we knew we were reassigned to another person (Bailey) (bounced email told us of the fact). Bailey, communicated as changes occurred and listened to my questions and helped me find the answers I needed to feel comfortable with the process. The billing department (shout out to Jay!) was great to work with on making payments and helped keep part of the promises given and help with billing/tax questions and Ethan for helping to resolve the last several months hurtles to get it all done and finished.

So, yes I would definitely do solar again, and as long as you read the contract and project planning documents well, and keep on the communication, Shinnova is a good reputable company to work with...