Roberts Restorations Inc Reviews - Naperville, Illinois

About Roberts Restorations Inc

"The leader in home exterior improvement and restoration in Northern Illinois and Southern Wisconsin, the team at Roberts Restorations has been providing exceptional service to clients for more than 15 years. We offer both residential and commercial roofing, gutter and siding installation, and free roof inspections. We offer free estimates and convenient financing is available. We pride ourselves on client communication, making things as easy as possible during the insurance claim process, and providing premier services from design to installation...

Services Roberts Restorations Inc Provides

Roofing

Cedar Roofing, Coating, Commercial Roofing, Copper Roofing 14 more

Public Adjuster

All kind of Public Adjuster

Remodeling

Attic Remodeling, Basement Remodel, Bathroom Remodel, Bedroom Remodel 8 more

Siding

All kind of Siding

Windows

All kind of Windows

Meet the Roberts Restorations Inc Team

Robert Jackson

Owner

Featured Offer

Roof Inspection

Find out if your home has been damaged by hail

Svitlana Dzyubak

a week ago

5.0

Excellence in helping people

In January 2024 we faced great damage: a very big tree fell down and hit our house. We were shocked by the damage the tree did to our house and we did not even know where to start and what to do. First, we called a construction company for emergency. The company came, estimated the cost and contacted our insurance company for the cost approval. After the official approval by the insurance they removed the tree and did a simple roof tarping. For that we paid about $5K.

Later the insurance company representative came to us to estimate the damage repair cost. The insurance company sent us a check for $12K. After that we started searching the contractors who would agree to repair the damage for this money. After seeing the damage, all the contractors were laughing at us: the preliminary damage repair cost they estimated was significantly more as opposed to that the insurance proposed. Why? The tree was huge and our beautiful roof made of stone needed full replacement. Instead, the insurance recommended patching stone slates with asphalt shingles. In addition, there was damage inside of house which must be also fixed.

We were desperate and we just did not know what to do. Eventually, one of our co-workers suggested us to find and hire a Public Adjuster who would dispute with the insurance company. We started searching and eventually found Robert Jackson. He came to see the damage and we spent hours discussing details. In the end, Robert honestly explained us that he can dispute appraisal made by the insurance company to adjust the damage claim. Robert warned us, however, we have to be prepared for this process might take from three months up to two years because insurance companies are not in rush to cover expenses. All the arguments presented by Robert we found to be very reasonable and fair. As a result, we signed a contract with his company. It happened to be that Robert Jackson is a President who runs two companies: Claim Adjusting Services (SUMMIT) and Restoration (Roberts Restorations, Inc). We found this combination to be very practical and convenient.

After signing a contract, Robert immediately started working on our claim and yet, it took several months and multiple attempts to get an approval from insurance to increase the coverage cost to repair all the damage. Despite the approval, the insurance kept recalling and denying its own approvals over time so Robert should permanently keep disputing their decisions again and again.

Eventually Robert started working on our house repair. In doing that, he was very responsive and always kept asking what material/design we would prefer him to use providing us, if possible, samples. Now we happily live in the house repaired by the Robert’s companies. All the work was done very fast and professional. We really enjoyed very much working with Robert Jackson and highly recommend him personally and his associates...

Prestin Sokoloski

a month ago

5.0

Exceptional Roofing and Siding Work!
Roberts Restorations did an outstanding job on our roofing and siding project. From the initial consultation to the final walk-through, their team was professional, punctual, and extremely knowledgeable. They helped us choose the best materials for our home and kept us informed every step of the way. The quality of the work is top-notch, our house looks brand new! We’ve already received compliments from neighbors. Highly recommend Roberts Restorations for anyone looking for reliable, high-quality exterior home improvements...

a year ago

5.0

We had siding, gutters and fascia replaced.  From the beginning of the process to the end, Robert's Restorations was great to work with.  They came out promptly for an estimate, showed interest in our needs and made us feel that we would be valued as customers.  Robert explained in detail what needed to be done, and provided a fair, detailed estimate within a day.  They then helped us in the process of choosing siding colors and made recommendations.  It took a little while (2 weeks) to order the materials and get started, and rain slowed the project a bit.  But their worker's were clearly skilled and hard working.  They took great care not to damage anything, and this was incredibly important because there are extensive plantings around the house.  We were extremely happy with how everything turned out.  When the project was complete, they walked through the work with us to make sure we were happy.  If you need trim and siding repair, I highly recommend Robert's Restorations...

Jim Simek

2 months ago

5.0

I called Roberts Restoration and requested a quote on a leaking flat roof. Robert was able to go out within a day or two and provided a quote within in a day or two. I requested that the roof be covered at the location of the leak and that was done asap. The roof was scheduled within 5 days and completed in one day. I received excellent service and plan to use this company for other projects. Thanks to Robert and crew as I am one satisfied customer.

JS
Trevor W...