I couldn't be happier with the work Gary Sanders and the HX Home Solutions team has done for me. This was my first time hiring someone to do work in my home, and I was nervous, to say the least. I'm a firm believer in doing it yourself if you want it done right. I had spent weeks shopping around, getting quotes, and listening to sales pitches from different contractors and window salesmen. All of them recommended pocket windows even though my frames were completely rotted. All these companies wanted thousands of dollars for essentially a band-aid fix. They wanted to cut out just the rotted trim and cap it rather than doing the job right. I was extremely frustrated because no one was offering a solution that made sense.
I was referred to Gary Sanders, who was the only one to offer me a real solution. He recommended a full frame Pella replacement window, which included replacing the interior and exterior trim. He was competitive with his pricing, communicated through the whole process, and answered my endless questions. He never tried to sell me something I didn't need or point me in the wrong direction. He made the process much less intimidating and saved me the headache of continuing to look for an honest company.
When it came to the actual installation, Richie and his team were extremely professional and efficient. Gary also made sure to stop by during the installation in case anything was needed or if I had any questions. They never left a mess and did an astounding job. Their craftsmanship is truly amazing. The difference in quality between my windows and the recently replaced windows in my neighborhood is like night and day.
Tony, the painter, also did an incredible job with the finishing touches on the interior trim. The trim is absolutely gorgeous, and his finishing touches made it even better. He was very professional, kind, and overall a pleasant guy to chat with.
Every person involved in the process did an amazing job, and I plan on recommending Gary and HX Home Solutions to everyone I know...