Pawcatuck Roofing Company Inc. Reviews - Pawcatuck, Connecticut

Services Pawcatuck Roofing Company Inc. Provides

Roofing

All kind of Roofing

Siding

All kind of Siding

Find Directorii Certified contractors

For your project with a $250,000 Guarantee.

John Carr

a week ago

5.0

A month ago, I had Pawcatuck Roofing shingle the roof on my mother's garage in Westerly. The price was more than fair, and the job looked great. They've always had a reputation for doing quality work, and when the job was done, you couldn't find a nail on the ground. They left the job cleaner than a hound's tooth. I was very happy with the job, and would highly recommend them for any job...

Karen Prince

a week ago

5.0

Brent and his crew showed up right on time and ready to work. They did an excellent job tackling our complicated rooflines. We had them move two skylights which necessitated them working inside too but the cleanup was so meticulous that you’d never know anyone was there. The cleanup outside (after the roof was done) was just as thorough.
The price was good, the customer service was excellent and the job was done to our complete satisfaction...

Bernd F. Schliemann

4 weeks ago

5.0

We had a great experience with Pawcatuck Roofing! The entire process was easy from the first call to the estimate to installation. The staff was awesome, the price was right, and Todd and his crew expertly replaced the roof and four skylights. I strongly recommend you use this company...

Mike Tamul

2 months ago

2.0

I hired Pawcatuck Roofing to remove and install new shingles on the addition part of a portion of my house. After looking at the roof from ground view, one small piece of the roof was not done as per agreed to the contract. Before paying the invoice, I brought to this their attention and it was resolved immediately and correctly.

After this was resolved, I paid the invoice and brought another issue to their attention. I found this issue when looking down on the roof from the upstairs guest room. A project manager told me it was flashing that was needed tucked under and it would be resolved by them. After sending the photo via email a few days later, i was informed that this was the j channel damaged. Pawcatuck Roofing offered to quote me on this.

I asked them why this wasn’t communicated and I was told a manager would call me back. A manager never called me and I inquired through email a week later. The next day, the company called me and I was told that it wasn’t communicated as it would take all day. I remember when doing roofing quotes that if a J channel was damaged, it wouldn’t be much of an issue and would be a quick fix with usually just material costs.

When I told them the timeline for fixing the J channel wasn’t accurate, the lady told me a manager would call me back. When the manager called me back, he said there was two ways of doing this. 1. removing the siding, which would take all day. 2. Sliding the new j channel under, which would cost $700 to come repair it. Note: I was told when it was damaged, it was already damaged when removing the old shingles.

I asked if this would be the same price if the guys fixed it when installing the roof. The manager said yes and I told him I would take this matter into my own hands. Overall, it seems like Pawcatuck Roofing does poorly it first-time quality and communication. I will not be going to them for when I renovate the rest of my roof when it’s needed in a few years or recommend them to anyone who asks for a quality roofing company. Unless someone asks for a headache of a roofing company that is affordable.

The affordability and the roof doesn’t look bad is the reason why Pawcatuck Roofing earns 2 stars  instead of 1...