I had my roof replaced by Severe Weather Roofing back in late May 2024. Working with Brennan and Daniel was a joy but I did have a few issues with the owner during the process. At first, the owner was not going to re-roof my covered deck even though it appeared to me my insurance company had covered that in their estimate. After I met with the owner, he agreed that the covered deck was to be re-roofed and was included in the insurance document.
The 2nd issue I had was during the re-roofing of my 2-car garage, the brackets that hold the insulation up against the ceiling in the garage were shaken loose by the roof removal and installation. Over 65 brackets fell letting the insulation sag or a few fall. When I reported this, I was told they were not responsible for damage inside the structure by their policy. Those brackets and insulation had been in place for over a year without one ever coming loose. If this company is truly a 5 star company, they should have sent someone out for an hour to reinstall the brackets they caused to fall. Due to my age and medical issues, I can't do this. If the company corrects this, I will update this review. I am also still waiting for a document from them for my homeowners insurance company indicating that they installed upgraded shingles...