AC Inc. Roofing left the job incomplete so any stars are me being generous. Damage in the pics attached
They were contracted to repair a leaky skylight for $850. When they eventually arrived (after initially missing the schedule we set) I was told a “proper” fix was going to cost $1955. This was a significant difference so I asked them to estimate the same work on all four of my skylights. I was told $3744. OK, clearly some price gouging when you can do them for $936 each but you want $1955 for one.
That said, I accepted the new price for all four without fighting and decided to hold them to quality.
The repair tech hammered hard on my roof for 4 days. Naturally, this knocked the interior drywall around the skylight onto our furniture which I cleaned every day. Not a small mess by any stretch but I didn’t complain. When the exterior work was finished I naturally expected them to fix the new damage they caused. I was told this was out of scope. For anyone who has PM experience this is laughable. The scope didn’t exist when we made the contract so it would have never been included. It’s an issue they caused. When explained this, they agreed and brought in someone to drywall and texture. Great. This painful but Im happy if it’s being fixed. To everyone’s surprise the interior tech told us he wouldn’t paint. I have the matching paint so this is seriously a small step to finish the repair. At that point, the owner Nick Bennett attempted to gaslight me with accusations and straight up lies.
This is where they lost my business and my respect. I paid the invoice in full and will never, ever work with them again. You will regret it too. Stay awa...